Esteban Reyes
Ponchatoula,LA
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Cook, Pizza Delivery Driver, Cashier
Pizza Hut
Ponchatoula, LA
01.2020 - Current
- Operated cash register, collected payments and provided accurate change.
- Carried food in insulated bags to maintain hot or cold temperature.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Communicated with patrons and built lasting and loyal business relationships with repeat delivery customers.
- Maintained clean traffic record and kept vehicle clean and in top operating condition.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Set up and performed initial prep work for soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Helped recruit and train new team members.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Collected tips from customers through hands-free electronic methods.
- Learned roles of other departments to provide coverage and keep store operational.
- Used point-of-sale hardware and software to enable smooth pizza transactions when delivering or helping out at store.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Recorded weekly hours and mileage for accurate payment.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Inspected items for damage and obtained replacements for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Documented and kept track of information on pick-ups and deliveries and delivery automobile mileage and fuel.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Assisted customers with account updates, new service additions and promotional offers.
Cashier, Prep, Cook.
Popeyes
Belle Chasse, LA
02.2018 - 05.2021
- Operated cash register, collected payments and provided accurate change.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Set up and performed initial prep work for soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Trained new team members in cash register operation, stock procedures and customer services.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Learned roles of other departments to provide coverage and keep store operational.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Ponchatoula High School
Ponchatoula, LASkills
- POS systems
- Dish preparation
- Cutting and slicing techniques
- Culinary Art
- Payment processing
- Merchandise restocking
- Food presentation
- Cash management
- Focused and disciplined
- Ordering and stocking
- Credit and cash transactions
- Customer assistance
- Cleaning and organization
Skills
- POS systems
- Dish preparation
- Cutting and slicing techniques
- Culinary Art
- Payment processing
- Merchandise restocking
- Food presentation
- Cash management
- Focused and disciplined
- Ordering and stocking
- Credit and cash transactions
- Customer assistance
- Cleaning and organization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Cook, Pizza Delivery Driver, Cashier
Pizza Hut
01.2020 - Current
Cashier, Prep, Cook.
Popeyes
02.2018 - 05.2021
High School Diploma -
Ponchatoula High School