Micaela Gutierrez
Toppenish
Summary
Experienced in providing compassionate patient care and adept at coordinating administrative and clinical tasks. Proven ability to manage and support healthcare teams, ensuring compliance with medical regulations and delivering exceptional customer service. Seeking to leverage skills in medical terminology, patient care, and administrative procedures.
Overview
5
5
years of professional experience
Work History
Resident Care Coordinator
Landmark Care Center, Yakima, Wa
Yakima, Wa
09.2024 - Current
- Exhibited exceptional communication skills while collaborating with staff, residents, and family members.
- Supervised nursing assistants in providing direct care to residents.
- Developed and maintained strong relationships with residents and their families.
- Assisted new residents by answering questions and providing essential facility information.
Cosmetologist
Urban Society Salon, Yakima
Yakima
06.2022 - Current
- Perform business tasks, such as answering phones and making appointments.
- Converse with clients to better understand their requirements and make suggestions for improving their appearance.
- Cut, style, color hair, and perform scalp treatments.
- Apply make-up to create a variety of different looks according to the requests of the client.
Medical Assistant Externship
Facility Name
05.2024 - 06.2024
- Obtained and recorded patient medical histories, vitals, test results, and other information for medical records.
- Coordinated the daily administrative activities, including scheduling, patient check-in and check-out, and patient medical record maintenance.
- Prepared rooms for patient examinations and assisted practitioners with medical procedures and other patient care.
- Delivered compassionate support, attention, and assistance to patients and families.
- Ensured compliance with all health care regulations, including HIPAA and OSHA.
- Prepared and administered medications for patients as directed by physicians.
Sales Associate/ Seasonal Manager
bath and Body Works, Union Gap
Union Gap
05.2021 - 02.2024
- Help customers with any questions or concerns they have while in the store.
- Replenish stock on the sales floor.
- Process payments at the cash register.
- Assist customers with questions, complaints, and returns.
- Arrange merchandise on shelves and in displays.
Education
High School Diploma - undefined
Wapato High School
WapatoCertificate - Medical Assistant
Charter College
Yakima06.2024
Certificate - Cosmetology
Evergreen Beauty College
Yakima06.2022
Nursing Prerequisites
Yakima Valley College
Yakima06.2020
Skills
- Administered ID and subcutaneous injections to support patient care Assisted healthcare professionals in maintaining accurate records of patient treatments Collaborated with team members to ensure timely delivery of services
- Executed phlebotomy procedures to ensure accurate blood sample collection
- Streamlined administrative procedures to enhance operational efficiency
- Delivered comprehensive patient care by assessing needs and implementing treatment plans
- Assisted in maintaining compliance with HIPAA regulations to protect patient information Supported training initiatives for staff on HIPAA policies and procedures Aided in the development of documentation to ensure adherence to privacy standards
- Delivered compassionate patient care and support as a Certified Nursing Assistant with over six years of experience
- Utilized medical terminology to enhance communication and documentation accuracy
- Executed phone triage to efficiently assess and prioritize incoming calls
- Assisted in creating visual representations of data to support decision-making processes Collaborated with team members to gather necessary information for accurate charting Contributed to the development of reports by organizing data into clear charts
- Assisted in training staff on bloodborne pathogen protocols related to HIV/AIDS Supported compliance with health regulations to promote workplace safety Contributed to the development of educational materials on bloodborne pathogens
- Executed specimen collection and processing protocols to ensure accurate laboratory results
- Monitored and documented vital signs with precision
- Assisted in sterilizing instruments through autoclaving processes Supported team members in maintaining cleanliness and safety standards Contributed to efficient workflow by preparing instruments for sterilization
- Assisted in managing electronic medical records to support healthcare teams Maintained accurate documentation to facilitate patient care Collaborated with staff to streamline record-keeping processes
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Timeline
Resident Care Coordinator
Landmark Care Center, Yakima, Wa
09.2024 - Current
Medical Assistant Externship
Facility Name
05.2024 - 06.2024
Cosmetologist
Urban Society Salon, Yakima
06.2022 - Current
Sales Associate/ Seasonal Manager
bath and Body Works, Union Gap
05.2021 - 02.2024
High School Diploma - undefined
Wapato High School
Certificate - Medical Assistant
Charter College
Certificate - Cosmetology
Evergreen Beauty College
Nursing Prerequisites
Yakima Valley College