Esteban Salvatierra
Alpharetta
Summary
Dynamic automotive technician with a strong work ethic and proven problem-solving skills, honed at Service Street. Expert in diagnosing complex systems and implementing preventive maintenance, enhancing vehicle reliability and customer satisfaction. Successfully mentored junior technicians, fostering a culture of excellence and adherence to best practices.
Overview
16
16
years of professional experience
Work History
Automotive Technician
Service Street
09.2019 - Current
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance checks, enhancing vehicle reliability and customer satisfaction.
- Utilized diagnostic tools to troubleshoot electrical and mechanical issues effectively.
- Mentored junior technicians, fostering skill development and adherence to best practices.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
General Service Technician
Americas Service Station
01.2015 - 08.2019
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance and customer satisfaction.
- Mentored junior technicians on best practices for repairs and maintenance, fostering professional development.
- Implemented preventive maintenance programs, enhancing vehicle reliability and reducing customer complaints significantly.
General Manager
Alpharetta Auto Service Center
01.2010 - 01.2015
- Directed daily operations to enhance service efficiency and customer satisfaction.
- Implemented cost-control strategies to optimize budget management and resource allocation.
- Oversaw recruitment, training, and development of staff to improve team performance and retention.
- Analyzed service metrics to identify areas for operational improvements and streamline processes.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
Chattahoochee Highschool
AlpharettaSkills
- Strong work ethic
- Attention to detail
- Problem-solving
- Preventive Maintenance
- Troubleshooting skills
- Inspecting vehicles
- Automotive electronics
Languages
Spanish
Full Professional
Timeline
Automotive Technician
Service Street
09.2019 - Current
General Service Technician
Americas Service Station
01.2015 - 08.2019
General Manager
Alpharetta Auto Service Center
01.2010 - 01.2015
High School Diploma -
Chattahoochee Highschool
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