Esteban Sanchez III

• I am the hat shaper for Houston rodeo committee
• Reblocked hats to enhance fit and comfort for clients.
• Reshaped and recrowned hats to elevate overall style and appeal.
• Removed various stains from hats, restoring their appearance and prolonging wear.
• can make any shape imaginable by hand
• can cut out reeds
• laser branding and fire branding
• i do corporate and private events

• Guided customers in selecting and purchasing boots and apparel, ensuring satisfaction with choices.
• Facilitated product searches, addressed inquiries, and provided tailored product recommendations.
• Greeted customers and provided exceptional customer service.
• Educated customers on boot care techniques and maintenance products available in-store.
• Organized store layout and maintained cleanliness to create inviting shopping environment.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Built and maintained relationships with peers and upper management to drive team success.

promotion to key holder in February 2023

• Managed daily store operations and ensured adherence to company policies.
• Trained and supervised staff on customer service best practices.
• Handled cash transactions and maintained accurate register balances.
• Collaborated with management to improve store efficiency and workflow.
• Replenished merchandise displays throughout the store as needed.
• Supervised bank deposits and security procedures to support store opening and closing.

promotion to assistant manager November 2023

• Monitored customer feedback to improve service quality and satisfaction levels.
• Supported management in preparing reports on operational performance trends.
• Managed customer service inquiries and complaints in a timely manner.
• Led team meetings to align project goals and objectives.
• Managed budgets to ensure efficient allocation of resources.
• Monitored staff performance and addressed issues.
• Coached, mentored and trained team members in order to improve their job performance.
• Oversaw daily operations, maintaining efficiency and quality standards.

Stepped down from manager in December 2024 to pursue a RDA and focus on hat shaping events and the every day maintenance of operating a hat bar.

• kept up with hat inventory
• kept up with all hat displays
• provided a fun and welcoming experience when getting there hat shaped
• provided expert knowledge when purchasing a hat.

• Installed modular workstations and collaborative areas in various office environments.
• Assembled office furniture according to detailed specifications and customer preferences.
• Supported clients on-site with furniture layout and functionality to enhance workspace efficiency.
• Collaborated with team members to complete installation projects on schedule, ensuring client satisfaction.
• Followed safety regulations strictly while operating heavy machinery or working at heights.
• Replaced defective parts on office furniture upon client request, maintaining quality and usability.
• Unloaded furniture shipments from delivery trucks using a forklift and pallet jack.
• Transported office furniture using dollies and carts to ensure safe delivery.