Estefani Lopez Melendez
Sioux Falls,South Dakota
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
3
3
years of professional experience
Work History
Caregiver
Touchmark At All Saints
Sioux Falls, South Dakota
07.2024 - Current
- Monitored health and well-being of clients and reported significant health changes.
- Maintained detailed records of services performed on clients.
- Consulted with client care team to continually update care plans.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Laundered clothing and bedding to prevent infection.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Barista Trainer
Scooters Coffee Shop
Sioux Falls, South Dakota
12.2022 - 08.2024
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Memorized official and off-menu coffee and tea preparations.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Addressed and resolved customer concerns to maintain brand loyalty.
Office Cleaner
Old English Co
Sioux Falls, South Dakota
06.2023 - 10.2023
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Assisted with special projects such as deep cleanings or rearranging furniture.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Replenished restroom supplies to maintain soap, paper towels, and other product levels.
Cashier
Teriyaki Madness
Sioux Falls, South Dakota
08.2021 - 10.2022
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted and balanced cashier drawers.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Applied Science - Law Enforcment Science
Southeast Technical Institute
Sioux Falls, SD05-2026
High School Diploma -
Jefferson High School
Sioux Falls, SD05-2024
Skills
- Bilingual in English and Spanish
- Family communication
- Workplace communication
- Safety procedures
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Caregiver
Touchmark At All Saints
07.2024 - Current
Office Cleaner
Old English Co
06.2023 - 10.2023
Barista Trainer
Scooters Coffee Shop
12.2022 - 08.2024
Cashier
Teriyaki Madness
08.2021 - 10.2022
Associate of Applied Science - Law Enforcment Science
Southeast Technical Institute
High School Diploma -
Jefferson High School
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