Enthusiastic individual experienced in providing excellent customer service for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Lowes Home Improvment
12.2021 - Current
Pull and fulfill customers' online orders
Contact customers pertaining to order issues
Deliver orders to customers upon their arrival
Work cash register and check out customers
Handle returns and exchanges
Answer store phone calls
Cashier
Walmart
08.2020 - 12.2021
Check out customers with their items
Process returns and exchanges
Greet customers coming into the store
Put up returned items to appropriate departments
Cashier
Langstons
06.2019 - 07.2020
Greet customers coming into the store
Check out customers
Handle returns and exchanges
Answer phone calls coming into the store
Balance register and money at closing time
Education
Bachelor of Science - Forensic Science And Criminal Justice
University of Central Oklahoma
Edmond, OK
12.2024
High School Diploma -
U.S Grant High School
Oklahoma City, OK
05.2020
Skills
Data Accuracy
Industry Best Practices
Customer Order Fulfillment
Order Picking and Processing
Excellent Communication
Customer Experience
Willing to Learn
Effective Working Relationships
Information Validation
Serve Customers
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Order Fulfillment Associate
Lowes Home Improvment
12.2021 - Current
Cashier
Walmart
08.2020 - 12.2021
Cashier
Langstons
06.2019 - 07.2020
Bachelor of Science - Forensic Science And Criminal Justice