ESTEFANIA ESTRADA
Oakland,CA
Summary
A bilingual Community Health Worker skilled in Motivational Interviewing and proficient in Epic Systems brings a strong foundation in health education, advocacy, and outreach across Contra Costa County. With a nine-month internship at Lifelong Medical Care, this professional excels at establishing rapport with diverse populations, conducting accurate health assessments, and utilizing bilingual skills to bridge communication gaps. Certified as a Health Coach and trained in Trauma-Informed Care, this individual is adaptable to clients' needs and experienced in efficiently navigating complex healthcare systems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
BH Community Health Worker Paid Intern
Lifelong Medical Care
Richmond , CA
2023.08 - Current
- Connected families and adults with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Communicate with clients, colleagues, and community members from diverse backgrounds.
- Establish trust and build relationships with clients, while maintaining professional boundaries.
- Knowledgeable about cultural norms and practices of diverse populations, and able to adapt communication and services accordingly.
- Deliver mental health education and crisis resources to high-risk individuals.
- Assess client needs, coordinate services, and advocate for clients within the healthcare system.
- Accurately document client interactions and services provided, and maintain confidentiality of client information.
- Collaborate with interdisciplinary teams, including healthcare providers, social workers, and community organizations.
- Identify and address barriers to healthcare access and utilization, and provide resources and referrals as needed.
- Proficient in the use of electronic health records, telehealth platforms, and other technology tools to support client care and communication.
- Participate in workshops and meetings related to mental health to gain knowledge.
- Complete various clerical duties such as mailing consent letters, organizing documents and faxing.
Community Health Worker: Health Coach Paid Intern
Alameda County Health Coach Apprenticeship Program
2023.09 - 2024.02
- Provided health education to three patients in the Emergency Department about contraception, hypertension and diabetes.
- Carried out various administrative task, including maintaining information, and processing internal forms.
- Advocated for the needs of community members and connecting them to relevant support services.
- Worked collaboratively with healthcare professionals to develop and implement individualized services.
- Assisted individuals in navigating the healthcare system and accessing appropriate service.
- Measured and recorded patients vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.
- Improved community health by conducting assessments, identifying needs, and developing intervention plans.
- Prepared and distributed informative brochures, developing displays, and exhibits, on a variety of health topics.
- Communicated with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
Education
Associate of Science - Health Sciences
Merritt College
Oakland, CA05.2024
Associate of Arts - Social and Behavioral Sciences
Berkeley City College
Berkeley, CA05.2024
Associate of Arts - Social Justice Studies: Ethnic Studies
Laney College
Oakland, CA2024-05
Skills
- Bilingual - English and Spanish
- 40 hours of Professional Spanish Medical Interpreter Training
- Strong intercultural communication skills
- Proficient in Motivational Interview and Epic Systems software
- Advocacy and Community Outreach
- Active listening and Interpersonal Skills
- Adaptability and Self-awareness
- Certified Health Coach and Trauma Informed Care
- Teamwork and Collaboration
- Proficient in Motivational Interview and Epic Systems software
Certification
Laneyt School Administrative Assistant certificate. Issued 2021.
Languages
Spanish
Native/ Bilingual
Timeline
Community Health Worker: Health Coach Paid Intern
Alameda County Health Coach Apprenticeship Program
2023.09 - 2024.02
BH Community Health Worker Paid Intern
Lifelong Medical Care
2023.08 - Current
Associate of Science - Health Sciences
Merritt College
Associate of Arts - Social and Behavioral Sciences
Berkeley City College
Associate of Arts - Social Justice Studies: Ethnic Studies
Laney College
Laneyt School Administrative Assistant certificate. Issued 2021.
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