Estefania Hernandez
Fairfield,AL
Summary
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Homewood, Alabama
04.2024 - 10.2024
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Tailored orders to address customer allergies and gluten concerns.
- Collaborated with other departments within the restaurant on various tasks or projects.
- Explained menu items, took orders and delivered food courses according to instruction.
- Delivered guest orders to correct tables or take-out counter.
- Conducted menu presentations and made recommendations based on guest preferences.
- Replenished supplies and organized food preparation stations to maximize productivity.
Dishwasher
Los Reyes Mexican Restaurant
Hueytown, Alabama
05.2020 - 08.2022
- Organized trays with cutlery prior to serving meals to customers.
- Managed dish area organization and cleanliness.
- Ensured that workstations were kept neat and tidy throughout the shift.
Education
High School Diploma -
John Carroll Catholic Hight School
Homewood, AL05-2025
Skills
- Team player attitude
- Customer service
- Strong work ethic
- Attention to detail
- Clear communication
- Foreign language skills
- Time management
- Multitasking and organization
- Positive demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary
Affiliations
- I am a part of the John Carroll marching band, I am also actively involved in our school theater productions, and I was apart of the JC choir for 2 years.
References
References available upon request.
Timeline
Front of House Employee
Chick-fil-A
04.2024 - 10.2024
Dishwasher
Los Reyes Mexican Restaurant
05.2020 - 08.2022
High School Diploma -
John Carroll Catholic Hight School