Estefaniya Lara
Mesquite,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Food Shopper
Instacart
Dallas , TX
10.2023 - Current
- Assisted customers in selecting desired merchandise and provided product knowledge.
- Processed payments and returns accurately and promptly.
- Maintained a clean, organized work area to ensure customer satisfaction.
Food Delivery Driver
Lunchdrop
Dallas , TX
09.2023 - Current
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Maintained cleanliness of vehicle interior and exterior.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Complied with company policies related to safe driving practices and procedures.
Elderly Caregiver
Christian Companionship Senior Care
Rowlett, TX
04.2017 - 05.2019
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Monitored vital signs and reported changes to medical team.
- Transported clients to doctor appointments or other necessary outings.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
Front Desk Receptionist
Pearl Dental Clinic
Garland, TX
05.2012 - 03.2014
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Verify insurance
- File new patient’s records
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
High School Diploma -
Bryan Adams High School
Dallas, TX05-2008
Some College (No Degree) -
Eastfield College
Mesquite, TXSkills
- Returns and exchanges
- Upselling strategies
- Shelf Stocking
- Stock replenishment
- Strong Work Ethic
- Customer Service
- Excellent Communication
- Reliability
Timeline
Food Shopper
Instacart
10.2023 - Current
Food Delivery Driver
Lunchdrop
09.2023 - Current
Elderly Caregiver
Christian Companionship Senior Care
04.2017 - 05.2019
Front Desk Receptionist
Pearl Dental Clinic
05.2012 - 03.2014
High School Diploma -
Bryan Adams High School
Some College (No Degree) -
Eastfield College