Estefany Jimenez Franco
Aurora,CO
Summary
Certified Phlebotomist with strong background in patient care, customer service, and laboratory support. Skilled in venipuncture, specimen processing, Completed 50+ successful venipunctures and capillary draws, and ensuring high-quality patient interactions across all age groups. Highly organized, dependable, and passionate about providing compassionate healthcare services in fast-paced environments. Bilingual in English and Spanish.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swim Instructor
Aqua-Tots Swim Schools
05.2024 - Current
- Instructed and supervised children of various ages, ensuring safety protocols.
- Maintained a supportive learning environment for students and parents.
- Prepared lesson plans and implemented effective swim instruction techniques.
Picker Packer
Safilo USA
10.2023 - 02.2024
- Processed and scanned shipment orders with high accuracy.
- Maintained productivity standards in a fast-paced warehouse setting.
- Collaborated with team to meet daily fulfillment quotas.
Crew Member
Chick-fil-A
01.2023 - 10.2023
- Delivered customer service and managed food prep with quality standards.
- Handled transactions and operated register efficiently.
- Worked across front counter, drive-thru, and kitchen areas.
Assistant Store Manager
Slim Chickens
02.2023 - 04.2023
- Managed daily store operations, trained team members, and handled customer issues.
- Reconciled sales transactions and monitored inventory and shrinkage.
- Elevated customer satisfaction by resolving service concerns quickly.
Remodel Merchandiser
Retail Odyssey
05.2022 - 08.2022
- Organized and maintained product displays.
- Verified inventory placement and updated signage for in-store promotions.
- Removed discontinued or damaged items from store shelves.
Traveling Trainer
Slim Chickens
03.2021 - 05.2022
- Trained and mentored new hires across multiple locations.
- Conducted in-person and virtual training sessions.
- Supported company onboarding and staffing needs.
Education
Certified Phlebotomy Technician - #CO-18366-142489
Phlebotomy Training Specialists
Denver, CO05-2025
CPR and First Aid Certification - 24CC2025888
CPRColorado
Centennial, CO06-2024
High School Diploma -
Hinkley High School
Aurora, CO05.2020
Skills
- Venipuncture and Capillary Puncture
- Specimen Collection and Processing
- Patient-Centered Care
- Medical Terminology
- Laboratory Clerical Support
- Data Entry and Order Processing
- Effective Verbal and Written Communication
- Customer Service Excellence
- Problem-Solving and Team Collaboration
- Proficient Typing Skills
- Customer service
- Patience and empathy
Certification
- Certified Phlebotomy Technician, Phlebotomy Training Specialists 05/10/25
- CPR and First Aid Certification, 06/22/24
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Swim Instructor
Aqua-Tots Swim Schools
05.2024 - Current
Picker Packer
Safilo USA
10.2023 - 02.2024
Assistant Store Manager
Slim Chickens
02.2023 - 04.2023
Crew Member
Chick-fil-A
01.2023 - 10.2023
Remodel Merchandiser
Retail Odyssey
05.2022 - 08.2022
Traveling Trainer
Slim Chickens
03.2021 - 05.2022
Certified Phlebotomy Technician - #CO-18366-142489
Phlebotomy Training Specialists
CPR and First Aid Certification - 24CC2025888
CPRColorado
High School Diploma -
Hinkley High School
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