Shapierra Debro
Richmond,VA
Summary
Highly skilled Phlebotomist dedicated to patient satisfaction. Meets targets consistently through timely, error-free work in compliance with best practices for collecting blood and other specimens. Communicates effectively with patients to address phlebotomy needs.
Overview
14
14
years of professional experience
Work History
Phlebotomy Instructor
Einity Phlebotomy Solutions
Richmond, VA
05.2022 - Current
- Instructed students in proper blood draw and laboratory techniques.
- Enhanced student comprehension by incorporating hands-on activities and real-world examples in phlebotomy lessons.
- Developed engaging lesson plans that incorporated visual aids, interactive exercises, and group discussions to reinforce learning objectives.
- Increased student success rates by providing personalized feedback and guidance during skill assessments.
- Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
- Coached students on individual level with patience and positive reinforcement.
Certified Phlebotomist
Quest Diagnostics
Richmond, VA
09.2017 - Current
- Upheld data security and HIPAA compliance using multiple identification points and document verification.
- Enforced and followed established and updated laboratory policies and procedures.
- Collected, stored and prepared blood samples for laboratory testing per written specifications and established protocol.
- Monitored patient for adverse reaction and used appropriate protocol.
- Received pre-collected specimens and prepared for on- and off-site testing.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Phlebotomist
Labcorp
Richmond, VA
08.2010 - 09.2016
- Handled insurance verification tasks using software to validate patient insurance information.
- Performed laboratory tests to assist physicians in diagnosis.
- Participated in quality assurance and competency assessment initiatives.
- Reviewed and processed requisitions for laboratory tests.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Education
Medical Assistant -
Fortis College
Richmond, VADiploma -
Hermitage High School
Richmond, VACertified phlebotomy instructor -
National Phlebotomy Solutions
05.2019
Skills
- Patient care
- Venipuncture and capillary puncture
- Specimen collection and storage
- Specimen preparation
- Biohazard management
- Blood collection techniques
Timeline
Phlebotomy Instructor
Einity Phlebotomy Solutions
05.2022 - Current
Certified Phlebotomist
Quest Diagnostics
09.2017 - Current
Phlebotomist
Labcorp
08.2010 - 09.2016
Medical Assistant -
Fortis College
Diploma -
Hermitage High School
Certified phlebotomy instructor -
National Phlebotomy Solutions