Anna Linda Thuy-Ngan
Tacoma,WA
Summary
Accomplished Phlebotomy Instructor at Devine CNA Training Institute, enhancing student success through innovative teaching resources and personalized coaching, achieving notable student progress. As Anna's Best CPR owner, excelled in client relations and operational efficiency. Exceptional in interpersonal communication, demonstrating adaptability and a results-driven approach.
Overview
31
31
years of professional experience
Work History
Phlebotomy Instructor
Devine CNA Training Institute
07.2024 - Current
- Designed innovative teaching resources such as simulation models, video tutorials, and quizzes to enhance the overall learning experience for students.
- Established a positive learning environment that fostered collaboration, critical thinking, and effective communication among diverse groups of students.
- Supported students with one-on-one coaching in career pursuits and post-program next steps.
- Devised plans to support personal growth and improvement for sustained success both within and after program.
- Increased student success rates by providing personalized feedback and guidance during skill assessments.
- Maintained detailed records of student progress, attendance, and performance to ensure accurate documentation and adherence to program requirements.
- Maintained a safe and organized learning environment, adhering to proper laboratory protocols and procedures.
- Coached students on individual level with patience and positive reinforcement.
- Collaborated with [Type] instructors to implement best practices to enhance student learning.
- Evaluated students' competencies through written assignments and examinations.
Business Owner/CPR Instructor
Anna's Best CPR
11.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
LPN 2
Lakeland VillageState DD Hospital
10.1993 - 11.2003
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Assisted with admissions, appointments, transfers, and discharges.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Developed and implemented individualized patient care plans.
Education
Associate of Applied Science - ADN Nursing
Spikane Community College
Spokane, WA12.2000
LPN - Practical Nursing
Bates Technical College
Tacoma, WA05.1993
Skills
- Blood collection techniques
- Butterfly needle technique
- Blood culture collection
- Medical terminology understanding
- Safety and Infection Control
- Patient Care
- Assessment skills
- Lesson Planning
- Small Group Instruction
- One-on-one Instruction
- Quality Assurance
- Progress Monitoring
- Completing physical assessments
- Problem-solving abilities
- Excellent Communication
- Reliability
- Effective Communication
- Interpersonal Skills
- Medical Terminology
- Interpersonal Communication
- Adaptability
- Pharmacology
Affiliations
- American Red Cross
Timeline
Phlebotomy Instructor
Devine CNA Training Institute
07.2024 - Current
Business Owner/CPR Instructor
Anna's Best CPR
11.2023 - Current
LPN 2
Lakeland VillageState DD Hospital
10.1993 - 11.2003
Associate of Applied Science - ADN Nursing
Spikane Community College
LPN - Practical Nursing
Bates Technical College
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