Nicole Nunez
Cranston,RI
Summary
Dynamic and detail-oriented professional with experience at Your Choice Of CNA Training Program, excelling in document management and customer service. Proven ability to maintain confidentiality while effectively collaborating with teams. Bilingual communicator skilled in Microsoft Office, dedicated to enhancing organizational efficiency and fostering a supportive environment for both staff and clients. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Secretary
Your Choice Of CNA Training Program
Warwick, RI
09.2021 - 02.2025
- Provided administrative support to the Office Manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Handled confidential documents with discretion.
- Updated contact lists on a regular basis; created new contacts as needed.
- Organized and maintained filing systems for important documents.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Greeted visitors and directed to appropriate location or person.
- Assisted students by connecting them to their state oral Spanish exam on the computer.
- Translated instructions for students before taking the exam.
Before and After School Care Assistant
YMCA Of Greater Providence
Providence, RI
09.2018 - 06.2019
- Engaged students in conversations about their day while providing emotional support when needed.
- Assisted teachers with classroom management techniques to ensure an orderly learning environment.
- Helped children with homework assignments as needed.
- Provided a safe, nurturing environment for children during their stay at the facility.
- Collaborated with fellow staff members to create engaging activities that promote physical fitness as well as mental stimulation.
- Organized age-appropriate activities to keep the kids engaged and entertained.
- Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
- Supervised students during outdoor playtime, ensuring safety regulations were followed.
- Participated in staff meetings to discuss upcoming events, new policies, and strategies for improving the quality of service provided to families.
Education
Associate of Arts -
Community College of Rhode Island
Warwick, RI05-2024
High School Diploma -
Dr. Jorge Alvarez High School
Providence06-2013
Skills
- Microsoft Office
- Data entry
- Document management
- Confidentiality practices
- Customer service
- Telephone etiquette
- Time management
- Team collaboration
- Organizational skills
- Bilingual communication
Languages
Spanish
Professional
Accomplishments
- Received student of the month certificates and Several perfect attendance certificates during High School.
- Received Academic Excellence certificate during High School.
Affiliations
- Expand my learning of my career choice by watching tv series and shows.
Timeline
Secretary
Your Choice Of CNA Training Program
09.2021 - 02.2025
Before and After School Care Assistant
YMCA Of Greater Providence
09.2018 - 06.2019
Associate of Arts -
Community College of Rhode Island
High School Diploma -
Dr. Jorge Alvarez High School
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