It is my desire to be part of an innovative working culture that values the health and healing of the whole being; mind, body, and spirit. A career path with CommonSpirit. I would be honored to work alongside dedicated professionals committed to building purposeful solutions toward a sustainable, forward thinking, healthcare system, that embodies humankindness and compassion. To partner and advocate for health and healing in vulnerable populations and others in our community.
Overview
7
7
years of professional experience
Work History
Alaska Airlines Lounge Concierge and Host
Alaska Airlines
06.2021 - 12.2024
Greet every guest upon entry scanning boarding pass.
AM opening shift: assist Host with service set up. Power up computers and Ipad, setup printers, phone system and Clover.
Count all sharps and record, sign and date.
PM closing shift: Assist Host with break down and cleaning of all stations. Vacuum and sweep floors. Count sharps: record, sign and date.
Concierge responsible for knowledge of all Seattle Lounges and operations, membership policies, partner lounge agreements, One World partners agreements, Admirals Club Access/Citi Card policies. Enforcement of Safety protocols. Airport navigation. Hotels, eateries, shopping, nearby attractions.
Host and Concierge job trainer and mentor.
Host responsible for food and beverage service. All kitchen operations. Dishwasher. Food storage FIFO. All service stations set up/ break down and functions. Stocking service stations. Maintain clean and safe lounge. Adhere to all safety protocols. Provide excellent guest experience.
Lounge Board Council Member
New hire Concierge and Host job trainer and mentor.
Laundry Attendant
TownePlace Suites by Marriott
12.2017 - 03.2021
Sorted, washed, dried, and folded linens according to established protocols for cleanliness and presentation.
Operated and maintained commercial laundry equipment to ensure optimal performance and quality output.
Conducted inventory monthly of cleaning supplies and linen stock. Ordered inventory keeping within budget.
Trained new staff on safe handling of chemicals and proper equipment operation.
Supported team members in multiple roles.
Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
Assisted housekeepers cleaning rooms.
Kitchen attendant: Breakfast service twice a week.
Stepped in to Houseperson role as needed.
Attended monthly safety meetings.
Implemented quality control measures to uphold high standards for washed and dried items.
Education
Associate of Applied Science - Chemical Dependency Counseling
Clover Park Technical College
Lakewood, WA
06-2009
Associate of Applied Science - Human Services Counseling
Clover Park Technical College
Lakewood, WA
06-2007
Skills
Image
Teams
Clover Point of Sale
Gate Sheet
Multi line phone system
LoungeIn App
Ipad scanning device
Sabre
Solar
Tableau Lounge Tool
RosterApp
Fly
SharePoint
Timeline
Alaska Airlines Lounge Concierge and Host
Alaska Airlines
06.2021 - 12.2024
Laundry Attendant
TownePlace Suites by Marriott
12.2017 - 03.2021
Associate of Applied Science - Chemical Dependency Counseling
Clover Park Technical College
Associate of Applied Science - Human Services Counseling