Jisela Ieremia
Anchorage
Summary
Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Overview
4
4
years of professional experience
Work History
Alaska Airlines Ramp Agent
Alaska Airlines
Anchorage
08.2024 - Current
- Conducted weight and balance calculations to ensure aircraft safety.
- Updated and maintained accurate records of baggage and cargo handling activities.
- Packed boxes and stock using organizational guidelines.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Collected, sorted and checked baggage tags against flight lists.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Maintained accurate records of all GSE used throughout shift.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Connected electrical power units and service hoses to aircraft.
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Processed necessary paperwork related to cargo shipments including customs documents.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Assisted passengers with special needs including wheelchairs, strollers, and other mobility aids.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Coordinated with pilots, cabin crew, and airport staff to maintain on-time departures and arrivals.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Assisted passengers with special needs or requests regarding their baggage.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Prepared detailed reports summarizing activities performed during shift.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Followed safety procedures such as using reflective gear while working on the ramp.
Starbucks
Starbucks
Anchorage
03.2021 - 08.2024
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed routine maintenance and repair.
- Updated and maintained databases with current information.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High School Diploma -
Bartlett High School
Anchorage05-2024
Bachelor of Science - Nursing
University of Alaska Anchorage
Anchorage, AKSkills
- Patient care
- Clinical documentation
- Medication administration
- Healthcare regulations
- Time management
- Customer service
- Team collaboration
- Problem solving
- Safety awareness
- Ramp service
- Aviation regulations
- Logistics and transportation
- Health and safety compliance
- Flexible schedule
- Team building
Timeline
Alaska Airlines Ramp Agent
Alaska Airlines
08.2024 - Current
Starbucks
Starbucks
03.2021 - 08.2024
High School Diploma -
Bartlett High School
Bachelor of Science - Nursing
University of Alaska Anchorage