Estefanye Morales
Lebanon,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
Kadima Healthcare
12.2023 - Current
- Answering calls from patients and making sure they are comfortable as possible
- Ensuring that safety protocols and procedures are carried out properly
- Helping to ensure that patients' nutritional and hydration needs are met
- Moving and transporting patients, such as by assisting patients to get in and out of beds or wheelchairs
- Excellent communication skills
- Careful attention to detail
- Excellent problem-solving
- Experience using telephones with multiple lines, multitask on several calls and maintain professionalism and patience.
CNA - Certified Nursing Assistant
Cedar Haven Healthcare Center
09.2017 - Current
- Ensuring that safety protocols and procedures are carried out properly
- Assisting to ensure that patients' nutritional and hydration needs are met
- Moving and transporting patients, such as helping patients, such as by assisting patients to get in and out of beds or wheelchairs
- Excellent communication skills
- Careful attention to detail
- Excellent problem-solving
- Worked in the kitchen as well
- Worked at maintenance
- Enjoyed my time always make sure my resident get the best care they need and the family always happy with the care.
Front Desk Receptionist
Five stones kids corner
12.2022 - 08.2023
- Handling queries and complaints via phone, email, and general correspondence
- Customer service and communication skills
- Strong personal communication skills
- Ability to multitask
- Excellent written and verbal communication skills
- Excellent problem-solving
- Receiving visitors at the front desk by greeting, welcoming, directing, and announcing them appropriately
- Receiving and sorting daily mail
- Multitasking and time-management skills, with the ability to prioritize tasks.
Cashier/Customer Service
Walmart
06.2016 - 09.2017
- Process cash, check, and credit/debit card payments
- Issue receipts, refunds, change, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure accuracy
- Resolve customer complaints, guide them and provide relevant information.
Education
Bachelor's Degree In Human Services - Human Services
Southern New Hampshire University
New Hampshire, OHSkills
- Cleaning Experience (6 years)
- Patient care (6 years)
- Vital signs (6 years)
- Communication skills (6 years)
- Compassion (6 years)
- Proper hygiene (6 years)
- Customer service (5 years)
- Caregiving (8 years)
- Nursing (6 years)
- Meal Preparation
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- HIPAA Compliance
- Bedside manner
- Compassionate
- Dementia and Alzheimer's knowledge
- Complex Problem-Solving
- Compassionate communication
- Maintaining confidentiality
- Patient Transfers
- Patient relationship building
- Light Housekeeping
- Valid pennsylvania driver's license
Certification
- Licensed Nursing Assistant
- CPR Certification
- BLS Certification
Languages
Spanish
Professional Working
Timeline
CNA - Certified Nursing Assistant
Kadima Healthcare
12.2023 - Current
Front Desk Receptionist
Five stones kids corner
12.2022 - 08.2023
CNA - Certified Nursing Assistant
Cedar Haven Healthcare Center
09.2017 - Current
Cashier/Customer Service
Walmart
06.2016 - 09.2017
Bachelor's Degree In Human Services - Human Services
Southern New Hampshire University
- Licensed Nursing Assistant
- CPR Certification
- BLS Certification
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