Estela Albarran
Bakersfield,CA
Summary
Developed skills in fast-paced, customer-focused environment, demonstrating adaptability and strong teamwork. Effective in problem-solving and managing multiple responsibilities simultaneously. Looking to transition into a new environment, leveraging solid foundation in communication and organizational abilities.
Overview
4
4
years of professional experience
Work History
Level 5 Associate
Johnathon Rafta
09.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Developed strong client relationships through proactive communication and timely responses to inquiries.
- Increased customer satisfaction with responsive support and thorough troubleshooting of reported issues.
- Led training sessions for new hires, equipping them with the necessary skills to excel in their roles quickly.
Peer College Tutor
Bakersfield College
08.2023 - 05.2024
- Fostered a positive learning environment by building strong rapport with students, encouraging open communication and active participation.
- Evaluated student progress through regular assessments, identifying areas for growth and implementing necessary adjustments to tutoring approach.
- Developed effective time management techniques for students, leading to better organization and increased productivity.
- Provided one-on-one tutoring sessions tailored to individual needs, resulting in higher levels of comprehension and retention of course material.
Education
Bachelor of Arts - History
California State University, Bakersfield
Bakersfield, CA05-2026
Skills
- Customer service
- Fast and efficient service worker
- Organized multi-tasker
- Engaging personality
- Reliable and punctual
Accomplishments
- Won "Best Customer Service" award two years in a row.
- Received a customer compliment directly to a District Manger during his visit. It was highlighted in Period Seven Week Two, and that was also our first platinum check of the year.
Timeline
Peer College Tutor
Bakersfield College
08.2023 - 05.2024
Level 5 Associate
Johnathon Rafta
09.2021 - Current
Bachelor of Arts - History
California State University, Bakersfield
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