Estela Avila Dominguez
Phoenix,AZ
Summary
Dynamic dental receptionist with a proven track record at Dental & Orthodontics - Desert Sky, excelling in customer service and appointment management. Skilled in payment processing and insurance verifications, I enhance patient experiences while maintaining accurate records. My strong communication abilities and independent work ethic contribute to a streamlined office environment.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Dental & Orthodontics - Desert Sky
Phoenix, AZ
08.2021 - 02.2025
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- I greeted patients, making them feel welcomed, provided them with the necessary paperwork, and verified their insurance information.
- Interviewed patients to complete case histories and intake forms.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
- Checking in and out of patients, answering calls, handling scheduling, and rescheduling of patients for future appointments.
- Handled insurance verifications.
Education
High School Diploma -
Brain School Puerto Rico
Puerto Rico 07-2021
Skills
- Customer Service
- Payment Processing
- Customer Order Management
- Good Communication Skills
- Customer Service and Assistance
- Phone Reception
- Ability to Work Independently
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dental Receptionist
Dental & Orthodontics - Desert Sky
08.2021 - 02.2025
High School Diploma -
Brain School Puerto Rico
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