Estella Armand Charles
Jacksonville,FL
Summary
Detail-oriented with exceptional communication, with over 5 years of proven ability to handle multiple tasks effectively in fast-paced environments. Committed to delivering exceptional service and fostering lasting relationships with a diverse clientele. Eager to transition into the healthcare sector, motivated by a passion for positively impacting patient experiences and outcomes. Dedicated to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
10.2020 - Current
- Processed customer orders and accurately handled payment transactions.
- Processing a high volume of transactions daily with 99% accuracy.
- Work with the floor team and managers to meet customer needs.
- Address customer questions and complaints with professionalism.
- Keep clean, organized, and well-stocked checkout areas.
- Learned duties for various positions and provided backup at key times.
Library Page
Manatee County Public Library
08.2018 - 01.2019
- Maintained the library spaces clean and organized.
- Processed new materials, including books, periodicals, and audiovisual items.
- Shelved over 50 items per hour.
Education
Associate of Applied Science - Surgical Tech
Florida State College
Jacksonville, FL01-2027
Associate of Arts - General Studies
State College of Florida
Bradenton, FL08-2022
Skills
- Effective communication
- HIPAA Compliance
- Adaptable
- Strong attention to detail
- Time management
- Active listening
- Critical thinking for problem-solving
- Infection control
- Patient care assistance
- Basic life support
Certification
- CNA - Certified Nurse Assistant
- PT - Phlebotomy Technician
Language
English
Professional Working
Creole
Native or Bilingual
Timeline
Cashier
Walmart
10.2020 - Current
Library Page
Manatee County Public Library
08.2018 - 01.2019
Associate of Applied Science - Surgical Tech
Florida State College
Associate of Arts - General Studies
State College of Florida
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