Estella M. Leos
Tipp City
Summary
Psychology student with a minor in Criminology who is passionate about understanding people and what drives their behavior. Brings hands-on experience in sales and customer service, with a strong ability to connect with others, build trust quickly, and create positive, personalized experiences. Known for being outgoing, adaptable, and dependable in fast-paced, team environments while consistently meeting goals. Looking to bring a people-focused mindset, strong communication skills, and real-world experience into a professional setting.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
Troy, OH
05.2022 - 03.2026
- Operated registers to process cash and credit transactions efficiently, maintaining accuracy and speed.
- Delivered exceptional customer service by greeting guests, managing orders, and ensuring satisfaction.
- Monitored and replenished stock to maintain a clean and organized workspace.
- Collaborated with team members to create a welcoming dining experience and resolve customer concerns.
Seasonal Sales Associate
Sephora
Troy, OH
12.2025 - 02.2026
- Provided personalized beauty consultations to customers, recommending skincare and makeup products based on individual needs and preferences.
- Delivered strong customer service in a fast-paced environment, assisting with product selection, transactions, and maintaining a positive shopping experience.
- Supported store operations by restocking merchandise, organizing displays, and maintaining cleanliness to meet brand standards.
Education
Bachelor of Science - Psychology
Miami University
Oxford, OH05.2027
General Studies, Honors Graduate
Tippecanoe High School
Tipp City, OH05.2023
Skills
- Proficient in Microsoft Office Suite and Google Workspace
- Strong communication and interpersonal skills
- Organization and time management across multiple responsibilities
- Customer service and sales, including personalized experiences and goal achievement
- Event planning and coordination (logistics, timelines, vendors)
- Research and analytical skills (literature review and synthesis)
Affiliations
- Phi Mu Sorority (Member; Parent & Alumni Chair)
- Children’s Miracle Network Hospitals (Philanthropy Volunteer through Phi Mu)
Awards and Achievements
- Bridges Program Scholarship Award from Miami University
- National Society of High School Scholars Member (2021-2023)
- Varsity Letter in Softball (2021-2023)
- Honor Roll Recipient (Two years of high school) and Principal's List (Two years of high school)
- Dean’s List (All 6 semesters of college)
Community Service & Volunteer Experience
Children’s Miracle Network Hospitals — Volunteer (Phi Mu Philanthropy)
2023–Present
- Supported fundraising and awareness efforts for pediatric healthcare through philanthropy events and outreach
- Worked with others to help plan and support initiatives benefiting local children’s hospitals
Parents Who Care, LLC — Concession Stand Volunteer
Tipp City, OH | 2022–2023
- Managed concession operations, including inventory tracking and cash handling, during community and school events
- Helped support events such as Alter Prom, Red Carpet, and the Top Scholars Banquet through dependable service and teamwork
Community Food Drive — Volunteer (Tippecanoe High School Softball)
Tipp City, OH | 2022–2023
- Helped organize and participate in a food drive collecting donations for local families in need
- Worked with teammates to promote involvement and assist with sorting and distributing donated items
Internship Experience
Dayton Metropolitan Medical Response System — Public Health and Emergency Preparedness Intern
Dayton, OH | July 2025
- Compiled emergency response protocols to support public health readiness during crisis situations
- Assisted with preparation for an annual mass casualty exercise by organizing materials related to emergency response planning
Timeline
Seasonal Sales Associate
Sephora
12.2025 - 02.2026
Front of House Team Member
Chick-fil-A
05.2022 - 03.2026
General Studies, Honors Graduate
Tippecanoe High School
Bachelor of Science - Psychology
Miami University