Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Estella Payne

Peebles,OH

Summary

I am a dedicated and compassionate Mental health professional skilled in client assessment and developing comprehensive care plans to address individual needs. Known for collaborative approach to team-based care and delivering consistent results. Reliable in adapting to changing situations and skilled in crisis intervention and resource coordination, ensuring high standards of support and care. I have wore many hate in my 30 years of working in the medical field I enjoy working in the health care setting and it is my passion to help people.

Overview

30
30
years of professional experience
1
1
Certification

Work History

QMHS/Mental Health Case Manager

The Counseling Source
01.2024 - Current
  • Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
  • Supervised In-Home Support Counselor on clinical issues, casework issues and written reports for each case.
  • Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
  • Maintained open lines of communication with other healthcare professionals involved in a client''s care plan, ensuring a comprehensive and holistic approach to treatment.
  • Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could impact a client''s mental wellbeing negatively.
  • Increased client satisfaction with timely interventions and effective case management strategies.
  • Collaborated with community organizations to enhance available mental health resources for clients in need.
  • Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
  • Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
  • Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Provided referrals to connect clients with other community resources to support mental health and well-being.
  • Prepared reports to summarize clients' mental health status and treatment progress.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Census Enumerator

US Census
11.2019 - Current
  • Contact individuals to be interviewed at home businesses field location, by phone, mail or in person
  • Ask questions in accordance with instructions to obtain various specified info such as residency, age, name, address as of Census day
  • Identify and report any problems in obtaining valid data
  • Meet with supervisor daily to submit completed assignments and accuracy
  • Explain survey objectives and procedures to interviewers and interpret survey questions to help interviewers' comprehension

Office Administrator/ HHA/ CNA

Optima home care managment
02.2014 - 08.2021
  • Coordinated office activities for staff to secure efficiency and compliance to policy
  • Managed phone calls, emails office supplies
  • Created and updated personal and patient files
  • And other data
  • Submit time sheets and staff notes with efficiency

STNA/ Restorative Aid

Winter Song Village
05.2001 - 10.2014
  • Observed and documented patients' status and reported patient changes to charge nurse
  • Record temperature, pulse, respirations, oxygen, meals, output
  • Preserve patient dignity while meeting personal care needs such as bed pan, transfers, bed changes, bathing, bathroom, dressing, feeding
  • Ensuring patients safety and wellbeing
  • As a restorative aid I followed PT OT and speech plan of care for each patient to meet and maintain their needs, walking with assist with cane, walker etc
  • In need of splints range of motion and pt care
  • Feeding etc

Substitute teachers aid

Greenfield ext Schools
09.1995 - 12.2004
  • On Call as needed to work with handicap Ed students on IPs and 504s with care plans and to follow teachers instruction for that student

Education

Associate - all General

Greenfield McClain
Greenfield, Ohio
05.1994

Associate of Science - Respiratory Care

SSCC
Hillsboro, Ohio
09.2013

No Degree - Certificate SSD/ ADC Activity Director

Ohio University
Athens, OH
06-2023

Skills

  • Medication monitoring
  • Suicide risk assessment
  • Client advocacy
  • Boundaries establishment
  • Self-care promotion
  • Empathy development
  • Behavioral assessment
  • Motivational interviewing
  • Anger management techniques
  • Teamwork
  • Trauma-informed care
  • Active listening
  • Organizational skills
  • Effective communication
  • Clinical interventions
  • Cognitive behavioral therapy
  • Crisis intervention
  • Time management abilities
  • Positive patient experiences
  • Therapeutic interventions

Certification

  • CNA
  • 02/2020
  • Certificate

Timeline

QMHS/Mental Health Case Manager

The Counseling Source
01.2024 - Current

Census Enumerator

US Census
11.2019 - Current

Office Administrator/ HHA/ CNA

Optima home care managment
02.2014 - 08.2021

STNA/ Restorative Aid

Winter Song Village
05.2001 - 10.2014

Substitute teachers aid

Greenfield ext Schools
09.1995 - 12.2004

Associate - all General

Greenfield McClain

Associate of Science - Respiratory Care

SSCC

No Degree - Certificate SSD/ ADC Activity Director

Ohio University

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Estella Payne