ESTELLA RODRIGUEZ
Fort Wayne,Indiana
Summary
Dedicated and highly professional Bilingual Legal Assistant and Executive Administrator with over 30 years of experience supporting premier law firms. Expert in managing high-volume multi-line phone systems, coordinating complex court calendars, and handling legal documentation with strict confidentiality. Trusted partner to attorneys, paralegals, and clients, recognized for an articulate, diplomatic communication style and seamless office operations management.
Overview
33
33
years of professional experience
Work History
Executive Administrative Assistant
FLETCHER VAN GILDER LLC
Fort Wayne, IN
01.2018 - Current
- Executed morning and evening office operations, ensuring timely access and security for staff and visitors.
- Facilitated client greetings and managed high-volume internal and external call traffic with professionalism.
- Managed operation of 12-line Yealink T465/3CX telephone system and mobile application to efficiently screen and forward calls.
- Managed appointment scheduling and conference room reservations utilizing Microsoft Outlook.
- Assisted in managing administrative duties for a multi-service practice firm through data entry, scanning, and faxing. Supported office operations by photocopying, video conferencing, and ordering supplies. Aided in organizing and filing court documents.
- Managed scheduling of hearings, depositions, and mediation sessions in collaboration with attorneys and opposing counsel.
- Executed conflict checks for attorneys to ensure compliance and mitigate risks.
- Oversaw timesheet entry and release processes for attorneys. Produced reports upon request.
- Drafted legal notices, memos, emails, and other correspondence letters. Assisted in creating various legal documents and communications. Produced clear and concise written correspondence for legal matters.
- Prepared and typed legal pleadings and motions to support case management. Organized and maintained documents to streamline workflow. Filed legal documents electronically with courts and delivered documents to opposing counsel.
- Communicated with debtors to inquire about outstanding payments and negotiate tailored payment solutions.
- Projected supply and demand needs to maintain consistent stock levels and support operational efficiency.
- Provided essential notarization services to support attorneys and their clients in legal matters.
- Coordinated administrative tasks, ensuring timely support for attorneys and clients in both legal and non-legal matters.
- Facilitated effective communication with clients, attorneys, court personnel, and judges.
Legal Receptionist
ROSSWURM LAW
Fort Wayne, IN
01.2015 - 01.2018
- Assisted clients and visitors with inquiries and provided helpful information. Welcomed clients and visitors, addressing their questions and concerns.
- Operated multi-line telephone system to direct incoming calls, providing timely assistance to callers.
- Coordinated appointment, hearing, and meeting schedules to facilitate effective communication and collaboration.
- Facilitated scheduling of hearing and mediation dates in collaboration with court and law firms.
- Managed conference room scheduling and upkeep to facilitate seamless meetings and events.
- Facilitated communication between attorney and client to ensure clarity and understanding.
- Coordinated phone calls with Spanish-speaking clients to ensure effective communication and support for non-bilingual team members.
- Reviewed and translated complex legal documents, maintaining fidelity to original text and legal terminology.
Legal Receptionist
HALLER & COLVIN PC
Fort Wayne, IN
01.1993 - 01.2015
- Cultivated a positive perception of the firm by effectively communicating its values and mission.
- Oversaw receptionist area operations, ensuring a welcoming environment for clients.
- Managed a busy multi-line phone system. Helped screen incoming calls, transcribe messages, and direct potential clients to appropriate legal assistants or attorneys.
- Oversaw coordination and management of computerized appointment calendars for attorneys.
- Processed cash and check payments for legal services with accuracy and efficiency.
- Opened and closed client files in a computer database system. Assisted in maintaining accurate entries within the database.
- Coordinated various administrative tasks for attorneys and staff, optimizing productivity and organizational effectiveness.
Skills
- Proficient in Microsoft Word
- Proficient in Microsoft Outlook
- TABS proficiency
- Clio Manage proficiency
- Clio Grow proficiency
- Commissioned notary public in Indiana
Timeline
Executive Administrative Assistant
FLETCHER VAN GILDER LLC
01.2018 - Current
Legal Receptionist
ROSSWURM LAW
01.2015 - 01.2018
Legal Receptionist
HALLER & COLVIN PC
01.1993 - 01.2015