Estelle Honeyghan

• Cared for disabled adults and children
• Prepared meals per dietary plans
• Escorted patients to appointments
• Engaged patients to maintain mental alertness
• Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
• Improved patient comfort by providing compassionate and attentive care in various daily activities.
• Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
• Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
• Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.

• Assess patients’ needs regarding food, medication, and daily living supplies
• Report any status updates or issues to the social worker or supervisor
• Engage in meaningful conversations with senior members about any concerns they may have
• Ensure patients feel valued and appreciated through regular phone calls
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally while providing community with much-needed services.
• Maintained clean, neat, and operational facilities to serve program needs.

- Build relationships.

- Assess needs.

- Create plans.

- Provide resources.

- Promote access.

- Advocate.

- Document.

• Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
• Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Engaged with patients to provide critical information.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.