Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Estelle Howard

Greenville,South Carolina

Summary

Skilled Emergency Medical Technician and Pharmacy Technician excelling in critical thinking and empathy. Demonstrated ability to improve patient care and satisfaction through effective communication and attention to medical protocols. Renowned for enhancing team collaboration and streamlining processes, significantly contributing to quality assurance and patient triage.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Spartanburg Regional Hospital
Spartanburg, South Carolina
09.2023 - Current
  • Assess and treat patients for injuries or illnesses.
  • Monitored patients during the transfer from the scene to the hospital while providing in-transit care.
  • Trained new hires by offering insight into job duties and assessing shift performance.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Facilitated communication between patients, family members, and healthcare professionals.
  • Administered medications as prescribed by a physician.
  • Documented patient assessment findings, following established protocols.
  • Cleaned and sanitized ambulances and supplies between calls.

Pharmacy Technician

CVS HEALTH CORPORATION
Greenville, South Carolina
01.2021 - 03.2023
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Answered telephones to respond to questions or requests.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Prepared prescription transfers to other pharmacies.
  • Received payment from customers and processed credit card transactions when necessary.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Education

Associate of Science - Nursing

Spartanburg Community College
Spartanburg, SC
05-2027

High School Diploma -

Wade Hampton High School
Greenville, SC
06-2020

Skills

  • Critical thinking
  • Quality assurance controls
  • Disease transmission prevention
  • Triaging
  • Direct patient care
  • Reporting and documentation
  • Medical records management
  • Team collaboration
  • Medical terminology
  • CPR and first aid
  • Basic life support
  • Multitasking and organization
  • Empathy and compassion
  • Time management
  • Patient triage

Certification

  • Nationally Registered Emergency Medical Technician

Timeline

Emergency Medical Technician

Spartanburg Regional Hospital
09.2023 - Current

Pharmacy Technician

CVS HEALTH CORPORATION
01.2021 - 03.2023

Associate of Science - Nursing

Spartanburg Community College

High School Diploma -

Wade Hampton High School

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