Estephanie Lujan
Stockton,CA
Summary
Experienced in customer and patient care with over 10 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
Work History
CNA/HHA
Suncrest Hospice
Walnut Creek, CA
07.2013 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Jazzercise Instructor/ Class Manager
Jazzercise Lodi And Stockton
Lodi, CA
11.2011 - Current
- Kept class areas clean, neat and free of distractions.
- Created unique choreography for classes.
- Provided tips on course safety and watched students for signs of fatigue and injury.
- Greeted incoming students and answered questions to offer welcoming atmosphere.
- Helped customers sign up for monthly memberships as well as waivers needed to take the class.
Education
Associate of Science - Practical Nursing
San Joaquin Delta College
Stockton, CA08.2024
High School Diploma -
Tokay High School
Lodi, CA05.2011
Skills
- Weight Control Guidance
- Relationship and Community Building
- Individualized Training Programs
- Fitness Evaluations
- Creative Problem Solving
- CPR Certified
- Customer Service
- One-on-One Coaching
- Flexible Schedule
- Active Listening
- Cooperative Attitude
- Flexibility and Adaptability
Timeline
CNA/HHA
Suncrest Hospice
07.2013 - Current
Jazzercise Instructor/ Class Manager
Jazzercise Lodi And Stockton
11.2011 - Current
Associate of Science - Practical Nursing
San Joaquin Delta College
High School Diploma -
Tokay High School