Estephany Martinez
Ridgewood
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
12
12
years of professional experience
Work History
Front Desk Receptionist
Forest Park Dental
Queens
09.2024 - Current
- Interviewed patients to complete case histories and intake forms.
- Gathered medical information, dental health history and vitals from patients.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Prepared new patient files and updated existing records with new personal, insurance, and medical information.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Front Desk Receptionist
Little Wonders Preschool and Childcare
Queens
09.2017 - 07.2020
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Collected payments from parents for field trips or other activities.
- Supported the principal in various tasks related to day-to-day operations of the school.
- Managed school website content updates on a regular basis.
- Organized and maintained student records.
Teacher's Assistant
Blue Ribbon Day Care
Brooklyn
10.2013 - 05.2014
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Maintained accurate records of student attendance, grades, and behavior reports.
Education
Associate of Arts - Early Childhood Care And Education
Borough of Manhattan Community College
New York, NY06-2026
Skills
- Child development
- Lesson planning
- Classroom management
- Record keeping
- Effective communication
- Team collaboration
- File organization
- Sensitive information handling
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Forest Park Dental
09.2024 - Current
Front Desk Receptionist
Little Wonders Preschool and Childcare
09.2017 - 07.2020
Teacher's Assistant
Blue Ribbon Day Care
10.2013 - 05.2014
Associate of Arts - Early Childhood Care And Education
Borough of Manhattan Community College
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