Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Languages
Timeline
Generic

Estephany Sarmiento

Homestead,Florida

Summary

Detail-oriented Medical Receptionist with experience in patient logistics and inquiries. Proven expertise in communication and organization within fast-paced environments. Background includes medical reception, event logistics, and dispatch coordination. Strong skills in collaboration and client satisfaction, alongside a commitment to operational efficiency and accuracy in fleet management.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Pediatric Associates
Homestead, FL
11.2024 - Current
  • Scheduled appointments using electronic health record systems.
  • Managed patient check-in and check-out processes efficiently.
  • Answered phone calls and addressed patient inquiries promptly.
  • Verified insurance information and collected co-payments accurately.
  • Maintained patient confidentiality in compliance with HIPAA regulations.
  • Trained new reception staff on office procedures and software usage.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Stage Manager

Stage Event Rentals
Homestead, FL
02.2023 - 11.2025
  • Managed logistics and scheduling for stage setups, ensuring smooth event execution.
  • Oversaw equipment management and inventory tracking, maintaining readiness for all events.
  • Coordinated with crew members on tasks and duties, fostering collaboration during productions.
  • Assisted with set construction and breakdown for various productions.
  • Helped set up and take down stage equipment for events.

Trucking Dispatcher

Lugos Express
Homestead, USA
01.2024 - 06.2024
  • Coordinated daily routes for drivers, enhancing on-time delivery rates.
  • Facilitated communication between drivers and customers, ensuring clarity on shipment status.
  • Handled driver and customer inquiries, promoting high satisfaction through efficient resolution.
  • Prepared documents such as bills of lading, invoices, manifests, safety reports.
  • Communicated regularly with management regarding operational status updates.

Education

HIGH SCHOOL DIPLOMA -

South Dade Senior High School
Homestead, Florida
06-2023

Associate of Arts - Criminology

Miami Dade College
Miami, FL
04-2026

Skills

  • Freight documentation
  • Operational reporting
  • Client relations excellence
  • Multitasking ability
  • Organizational mastery
  • Team leadership
  • Team building expertise
  • Collaborative teamwork
  • Effective communication
  • Active listening skills
  • Conflict resolution
  • Critical thinking
  • HIPAA compliance

References

References available upon request

Extracurricular Activities

Community volunteering

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Receptionist

Pediatric Associates
11.2024 - Current

Trucking Dispatcher

Lugos Express
01.2024 - 06.2024

Stage Manager

Stage Event Rentals
02.2023 - 11.2025

HIGH SCHOOL DIPLOMA -

South Dade Senior High School

Associate of Arts - Criminology

Miami Dade College
Estephany Sarmiento