Ester Gama Molano
Boynton Beach,FL
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.
Overview
11
11
years of professional experience
Work History
International Flight Attendant
Delta Air Lines, Inc
04.2016 - Current
- Handled emergency situations calmly and effectively, ensuring the safety of all onboard.
- Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
- Resolved passenger conflicts and medical emergencies during flights.
- Collaborated with fellow crew members to create a welcoming atmosphere for passengers while upholding high standards of professionalism.
Commercial Insurance Agent
Best Way Insurance
01.2017 - 04.2018
- Offered detailed information about products and binding coverage.
- Developed new business opportunities for the agency through targeted prospecting and networking activities.
- Collaborated with underwriters to negotiate favorable policy terms and pricing for clients, ensuring comprehensive coverage at competitive rates.
- Strengthened client relationships with timely follow-up and excellent customer service, leading to increased retention rates.
Insurance Agent
Allstate Corp
01.2014 - 01.2016
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Education
Bachelor of Science - Business Administration And Management
Palm Beach State College
Lake Worth, FL05-2026
Skills
- Excellent Verbal and written communication
- Schedule management
- Excellent knowledge of Global geography
- Professionalism and ethics
- Upselling experience
- Sales negotiations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Commercial Insurance Agent
Best Way Insurance
01.2017 - 04.2018
International Flight Attendant
Delta Air Lines, Inc
04.2016 - Current
Insurance Agent
Allstate Corp
01.2014 - 01.2016
Bachelor of Science - Business Administration And Management
Palm Beach State College
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