Ester Ryabchuk
Spartanburg,SC
Summary
Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Broker
NMI
01.2024 - Current
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Pre enrollment
WellCare Insuranc
01.2022 - 01.2023
- On a daily basis, would take inbound calls and advise clients best plan for their daily life, and set them on the best plan that fits
- Would go over doctors and medication
- Update any necessary information
- Set up a follow-up
Life Insurance Agent
Bankers Life Insurance
01.2019 - 01.2020
- On a daily basis, would call potential clients and set up face-to-face appointments
- Calls would consist of informing them of life insurance plans and health care annuities
- Called over 100 clients to go over insurance benefits
- Met face to face with clients providing quotes for life and medical insurance
- Providing information to assist clients and protect assets
Delivery Driver
Carlstedt's Wholesale Florist
01.2019 - 12.2019
- Daily sorting and checking of inventory
- Straightening out invoices by flower companies
- Delivered orders throughout all of South Carolina
- Coordinated routes and turned in daily reports
Customer Sales Representative/Sales Specialist
BMW Zentrum
01.2018 - 12.2018
- Greeted a high volume of customers and everyday shoppers
- Serviced existing accounts, obtained orders, and established new accounts
- Kept management informed through submission of daily reports and territory sales
Admin, Accountant, Property Management, Payroll
Upward Builders, LLC
01.2016 - 12.2018
- Managing rental properties, such as maintenance and collecting rental payments
- Pulling permits and performing necessary steps to begin a new home construction project
- Entering data into Excel and Word on a daily basis
- Experience working in quick books
Customer Service Representative/ Agent Assistant
Nationwide Insurance
01.2014 - 12.2016
- Building and maintaining commission database
- Provided administrative support to insurance agents on a day-to-day basis
- On a daily basis received phone calls and walk-in clients
- Processed customer service requests
- Completed insurance applications and managed insurance claims
Education
High School Diploma -
Penn Foster
Boise, ID01.2013
Skills
- Teamwork
- Leadership
- Well Organized
- Honest
- Self-Detail Oriented
- Record Management
- Mathematical skills
- Payment Processing
- Computer proficient in Microsoft and Word
- Copying/Faxing/Scanning skills
- Human Relations
- Customer Service
- Phone Etiquette
Proactive team player
Sales Presentations
Claims Handling
Driven
Certification
Ahip Certified
FFM Certified
Languages
Russian
Full Professional
Ukrainian
Native or Bilingual
Timeline
Insurance Broker
NMI
01.2024 - Current
Pre enrollment
WellCare Insuranc
01.2022 - 01.2023
Life Insurance Agent
Bankers Life Insurance
01.2019 - 01.2020
Delivery Driver
Carlstedt's Wholesale Florist
01.2019 - 12.2019
Customer Sales Representative/Sales Specialist
BMW Zentrum
01.2018 - 12.2018
Admin, Accountant, Property Management, Payroll
Upward Builders, LLC
01.2016 - 12.2018
Customer Service Representative/ Agent Assistant
Nationwide Insurance
01.2014 - 12.2016
High School Diploma -
Penn Foster
Ahip Certified
FFM Certified
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