Estevan Gonzalez
San Mateo,CA
Summary
Dynamic and detail-oriented professional with experience as a Barista at Target, excelling in time management and fostering a friendly atmosphere. Proven ability to enhance customer satisfaction and effectively collaborate in high-pressure environments, ensuring seamless service and a positive team dynamic. A dedicated team player committed to delivering exceptional experiences.
Overview
8
8
years of professional experience
Work History
Barista
Target
Foster City, CA
08.2020 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Host
Jacks Prime Burgers and Shake
San Mateo, CA
02.2018 - 01.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
High School Diploma -
Aragon Highschool
San Mateo, CASkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Languages
Spanish
Professional Working
Timeline
Barista
Target
08.2020 - Current
Host
Jacks Prime Burgers and Shake
02.2018 - 01.2019
High School Diploma -
Aragon Highschool