ESTEVAN REYES
Watonga,OK
Summary
Dynamic Store Manager with a proven track record at Cheyenne And Arapaho Tribes, excelling in customer service and inventory management. Recognized for enhancing store operations and fostering positive customer relations, while effectively training staff. Adept at multitasking and problem-solving, ensuring a clean and safe environment that promotes sales and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Manager
Cheyenne And Arapaho Tribes
07.2022 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
Warehouse Aide
Cheyenne and Arapaho Tribes
08.2019 - 07.2022
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Collaborated with other departments to optimize warehouse operations and keep production high.
- Reduced shipment errors, meticulously verifying items against order sheets before dispatch.
- Maintained safe work environment, conducting routine checks and adhering to health and safety guidelines.
- Reduced downtime in operations by maintaining and performing minor repairs on warehouse equipment.
- Maximized space utilization, reorganizing storage areas to accommodate incoming stock efficiently.
- Sorted and delivered materials to different work areas and staff.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Greenhouse Aide
Cheyenne and Arapaho Tribes
03.2017 - 08.2019
- Assisted in the installation of advanced irrigation systems, ensuring efficient water usage and healthy plants.
- Provided support during harvest season by carefully collecting and packaging produce for distribution or sale.
- Maintained accurate records of planting schedules, fertilization routines, and other essential tasks for optimal greenhouse management.
- Conducted soil testing and analysis to determine proper nutrient levels for optimum plant growth.
- Operated various equipment such as tractors, tillers, and hand tools safely while performing daily tasks in the greenhouse environment.
- Ensured proper labeling of all plants in the greenhouse for easy identification, tracking, and inventory management purposes.
- Assisted with seasonal preparations including cleaning greenhouses, preparing beds, installing shade cloth, and setting up heating systems for cold-weather crops.
Education
Watonga High School
05.2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Friendly and positive
- Goals and performance
Timeline
Store Manager
Cheyenne And Arapaho Tribes
07.2022 - 08.2024
Warehouse Aide
Cheyenne and Arapaho Tribes
08.2019 - 07.2022
Greenhouse Aide
Cheyenne and Arapaho Tribes
03.2017 - 08.2019
Watonga High School
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