Estevan Trevino
Falfurrias,TX
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on mastering new challenges and contributing effectively in unsupervised environments.
Overview
7
7
years of professional experience
Work History
Deli
Pilot Travel Centers
Falfurrias, Tx
01.2024 - 10.2025
- Proposed ideas and solutions that improved team performance and outcomes.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated with team members to meet project objectives and deadlines.
Sales/maintenance
Stripes Convenience Store
Falfurrias, TX
02.2022 - 12.2023
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
Line cook/maintenance
McDonald's Restaurant
Falfurrias, TX
02.2019 - 11.2021
- Prepared high-quality food items according to standardized recipes and procedures.
- Operated kitchen equipment safely, including grills, fryers, and ovens.
- Collaborated with team members to ensure timely food service during peak hours.
- Followed food safety guidelines to minimize risks of contamination and spoilage.
- Assisted in training new cooks on kitchen protocols and equipment operation.
- Monitored cooking times and temperatures to ensure optimal food quality and safety.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
Falfurrias High School
Falfurrias, TXSkills
- Food safety
- Kitchen equipment operation
- Customer engagement
- Problem solving
- Task prioritization
- Customer service
- Service goal achievement
- Communication skills
- Time management
- Multi-tasking efficiency
- Organization
Languages
Spanish
Professional
English
Professional
Timeline
Deli
Pilot Travel Centers
01.2024 - 10.2025
Sales/maintenance
Stripes Convenience Store
02.2022 - 12.2023
Line cook/maintenance
McDonald's Restaurant
02.2019 - 11.2021
Falfurrias High School