Summary
Overview
Work History
Education
Skills
Technical Skills
Certification
Timeline
Generic

Estevan Urioste

Waxahachie

Summary

Dedicated Amazon Associate with 13 years of diverse experience in customer service, warehouse operations, and product manufacturing. Recognized for a strong track record in problem solving, process improvement, and supporting high-volume operations with precision and efficiency. Demonstrates strong technical aptitude, hands-on experience with inventory and fulfillment systems, and a solid understanding of end-to-end warehouse workflows. Eager to grow within Amazon by transitioning into a tech-related role where operational insight and technical skills can drive innovation and support business goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

ICQA Warehouse Associate

Amazon
12.2021 - Current
  • Assisted the Process Assistant with managing day-to-day shift operations and filled the role as Lead in their absence.
  • Supported a team of 15 Problem Solvers by creating, assigning, and managing daily workloads to ensure balanced task distribution and timely issue resolution.
  • Ensured team compliance with ICQA and safety standards while coaching associates on best practices and performance improvements.

Lab Technician/ Waster Water Management

International Extrusion Corporation
03.2011 - 06.2019
  • Performed laboratory testing and analysis following standardized procedures to ensure quality control and regulatory compliance.
  • Recorded and interpreted test results to generate accurate and timely reports.
  • Operated and maintained various water treatment plant systems, including pumps, filtration units, and chemical dosing equipment.
  • Managed hazardous waste handling, labeling, and disposal in accordance with EPA and OSHA standards to ensure workplace and environmental safety.

Education

High School Diploma -

Ennis High School
Ennis, TX
12-2008

Skills

  • Problem analysis
  • Proficient in Microsoft Office
  • Inventory control
  • Troubleshooting expertise

Technical Skills

  • Troubleshooting
    Diagnosing and resolving hardware, software, and network issues
    Remote and in-person support for desktops, laptops, printers, and mobile devices
  • Operating Systems
    Windows (10/11), macOS, and Linux basics
    User profile management, updates, and OS troubleshooting
  • Software Support
    Microsoft 365 (Outlook, Word, Excel, Teams)
    Web browsers, VPN clients, antivirus software, and productivity apps
  • Active Directory
    Password resets, account creation/deactivation, group policy basics
  • Network Fundamentals
    Basic understanding of TCP/IP, DNS, DHCP
    Troubleshooting internet connectivity and LAN/Wi-Fi issues

Certification

  • ITFU+, Comptia - May 2025
  • A+, Comptia - pursuing est. May 30, 2025
  • Networking+, Comptia - pursuing est. June 2025

Timeline

ICQA Warehouse Associate

Amazon
12.2021 - Current

Lab Technician/ Waster Water Management

International Extrusion Corporation
03.2011 - 06.2019

High School Diploma -

Ennis High School

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Estevan Urioste