Detail-oriented professional with experience in building relationships and delivering exceptional service in fast-paced environments. Skilled in communication, organization, conflict resolution, and administrative support. Committed to enhancing customer experiences and seeking to apply transferable skills in a Leasing Consultant or Assistant Property Manager role.
Work History
Early Preschool Teacher
1 Year 3 Months
Primrose School of Dublin | 04.2025 - Current
Established trusting relationships with families through clear and professional communication, fostering a supportive learning environment.
Maintained and organized confidential records, ensuring compliance and accessibility for educational purposes.
Managed multiple priorities in a fast-paced environment.
Collaborated with coworkers to create engaging and enriching experiences for children, enhancing overall program quality.
Sales Representative
6 Months
LA Fitness | 01.2025 - 07.2025
Generated new memberships by identifying customer needs and providing tailored solutions.
Built lasting relationships with prospective and existing members.
Followed up with leads, resulting in increased conversion rates.
Maintained accurate customer records to support sales targets.
Sales Advisor
6 Months
Sweaty Betty | 01.2025 - 07.2025
Delivered personalized customer service and tailored product recommendations to enhance customer satisfaction.
Cultivated strong customer relationships to drive sales performance and meet sales targets.
Collaborated with team members to achieve monthly sales goals and improve overall performance.
Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
Developed long-lasting client relationships by providing exceptional customer service.
Waitress & Barista
1 Year 4 Months
Charlotte's Cloud | 04.2023 - 08.2024
Provided outstanding customer service in fast-paced setting, enhancing customer satisfaction.
Managed diverse customer requests effectively, ensuring timely service and positive experiences.
Managed order accuracy by efficiently processing and delivering food and beverages.
Provided exceptional customer service, ensuring positive dining experiences for guests.
Maintained cleanliness and organization of tables and dining area to enhance ambiance.
Assisted in training new staff on menu items and service protocols.
Adapted quickly to changing demands, managing multiple tables effectively.
Supported inventory management by monitoring stock levels and reporting shortages.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Inspected dishes and utensils for cleanliness.
Cafe Assistant
9 Months
John Lewis | 09.2021 - 06.2022
Facilitated customer purchases while fostering a welcoming atmosphere.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Maintained clean and attractive product displays to entice customer purchases.
Packaged bagels, muffins and other food items for customer purchase.
Promoted additional items with beverages, increasing store sales.
Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Camp Counselor
2 Months
Camp Pontiac | 06.2021 - 08.2021
Supervised children during activities to ensure safety and enjoyment.
Fostered teamwork among children during group activities.
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through a variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Assisted in preparing meals and snacks to provide nutritional needs to campers.
Freelance Model
Freelance
Collaborated with clients and brands, showcasing professionalism and adaptability to meet diverse needs.
Maintained professionalism while executing poses to meet client expectations.
Assisted in wardrobe selection, ensuring alignment with creative vision.
Engaged in promotional events, enhancing brand visibility and audience connection.
Developed strong relationships with designers and agencies for future opportunities.
Provided feedback on fits and designs, contributing to product improvements.
Adapted quickly to changing environments for continued professionalism under pressure.
Remained focused, motivated and professional throughout long shoots and events.
Education
Bachelor of Science (BSc) - Chinese, Communications and Media
University of Liverpool | University Of Liverpool | 12.2024
GPA: 3.9
Skills
Customer Service
Client relations
Product promotions
Verbal communication
Communication
Microsoft Office
Google Workspace
Verbal and written communication
Organizational skills
Customer service orientation
Adaptable in fast-paced
Professional and dependable
Positive work ethic
Positive work ethic
Team Collaboration
Customer service focus
Timeline
Early Preschool Teacher
Primrose School of Dublin
04.2025 - CurrentRead More
Sales Representative
LA Fitness
01.2025 - 07.2025Read More
Sales Advisor
Sweaty Betty
01.2025 - 07.2025Read More
Waitress & Barista
Charlotte's Cloud
04.2023 - 08.2024Read More
Cafe Assistant
John Lewis
09.2021 - 06.2022Read More
Camp Counselor
Camp Pontiac
06.2021 - 08.2021Read More
Freelance Model
Freelance
Read More
University of Liverpool
Bachelor of Science (BSc) from Chinese, Communications and Media