Esther Ajayi
Dallas,TX
Summary
Achievements include regularly exceeding sales, service and customer acquisition quotas. Dedicated to expanding reach and gross sales with good networking and account servicing skills. Superior work ethic with an adaptable approach.
Overview
7
7
years of professional experience
Work History
Direct Marketing Sales Representative
206 global
DALLAS, Tx
06.2020 - Current
- Assisted in designing and implementing direct marketing campaigns.
- Developed relationships with clients to ensure customer satisfaction.
- Gathered market intelligence data on competitors' activities and products.
- Analyzed customer feedback and sales trends to develop strategies for improving performance.
- Identified opportunities for cross-selling additional products or services to existing customers.
- Organized events such as trade shows, conferences, and seminars to promote products or services.
Customer Service Specialist
Wells Fargo
Sioux Falls, SD
04.2018 - 06.2020
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Responded to customer emails with accurate product and service information.
- Performed data entry of customer orders into the company's order management system.
- Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Customer Service Manager
Family Dollar Distribution Center
Sioux Falls, SD
01.2017 - 03.2018
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Education
Associate of Arts - Sales And Marketing Education
University of South Dakota
Vermillion, SD05-2016
Skills
- Customer Targeting
- Sales Presentations
- Persuasive Communication
- Social Media Promotion
- Event Marketing
- Product Sales
- Field experience
- Customer Relationship Management
- Sales Strategies
Timeline
Direct Marketing Sales Representative
206 global
06.2020 - Current
Customer Service Specialist
Wells Fargo
04.2018 - 06.2020
Customer Service Manager
Family Dollar Distribution Center
01.2017 - 03.2018
Associate of Arts - Sales And Marketing Education
University of South Dakota