ESTHER ELEKWACHI
Severn,MD
Summary
Detail-oriented Compliance Professional experienced in Mental Health Data Tracking, Regulatory Documentation, and Hazard Mitigation. Managed high-fidelity metrics and led staff training initiatives to ensure audit-ready, incident-free environments. Transitioning to Construction Safety to leverage expertise in Risk Assessment, Site Compliance, and Emergency Management, with certifications in OSHA 30, CPR, and First Aid, and advanced construction safety credentials in progress.
Overview
9
9
years of professional experience
Work History
Compliance Coordinator - Mental Health
Therapy Spot
Pikesville, MD
01.2025 - Current
- Compliance Documentation: Created detailed, audit-ready daily incident logs and care compliance records in cloud environments, ensuring compliance with regulatory requirements.
- Cross-Functional Safety Integration: Collaborated with cross-functional teams, educators, and community partners to develop and enforce standardized behavioral safety and risk plans, promoting a unified approach to client safety.
- Risk Management: Conducted routine physical and environmental hazard assessments across multiple site locations, enhancing safety measures for vulnerable clients.
Compliance Coordinator - Behavior Health
The Hearing And Speech Agency Of Baltimore
Baltimore, MD
01.2022 - 01.2025
- Incident Investigation: Monitored care workflows and documented physical/behavioral risk indicators, reducing safety liabilities for dedicated client caseload.
- Safety Instruction: Conducted structured educational and safety compliance briefings for families and internal departments to drive consistent adherence to protocols.
- Safety Instruction: Delivered structured educational and safety compliance briefings for families and internal departments, ensuring consistent adherence to protocols.
Health Information Manager
Pool of Bethesda Inc.
Owings Mills, MD
05.2019 - 05.2022
- Supervised physical and electronic data flows, conducted compliance audits to identify data gaps and ensure regulatory alignment.
- Led technical safety training programs for staff on data-tracking platforms, optimizing reporting speed and documentation accuracy.
- Coordinated crisis management schedules to streamline communication among interdisciplinary staff during high-priority care transitions.: Facilitated large interdisciplinary staff safety conferences and aligned schedules to ensure seamless risk communication during high-priority care transitions. Sterling Inc. - Hanover, MD
Customer Service Representative
Sterling Inc.
Hanover, MD
10.2017 - 04.2019
- Resolved critical compliance and client cases under high-volume operational pressure, ensuring client satisfaction and regulatory adherence.
- Mentored and led a safety-conscious team of 3-5 field associates, enhancing operational performance and collaboration within the team.
- Assisted customers with inquiries and resolved issues promptly.
- Managed customer accounts and updated information in the database.
- Coordinated product returns and exchanges according to company policy.
Education
Bachelor of Science - Health Information Management
Coppin State University
Baltimore, MDSkills
- Mental Health Compliance
- Compliance documentation
- Audit documentation
- Incident Tracking
- Daily incident logs
- Risk Mitigation
- Hazard Identification
- Behavioral Risk Assessments
- Action plans
- Site Compliance
- Behavioral Safety Standards
- System audits
- Emergency Response
- Training & Leadership
- Team leadership
- Safety compliance briefings
Safety Credentials And Certifications
- OSHA 30-Hour Construction Safety & Health, Active
- CPR & First Aid Certification / Basic Life Support (BLS), Active
- OSHA 510 (Occupational Safety Standards for Construction), In Progress
- Bluebeam Certification, In Progress
- Registered Behavior Technician (RBT-22-240135)
Timeline
Compliance Coordinator - Mental Health
Therapy Spot
01.2025 - Current
Compliance Coordinator - Behavior Health
The Hearing And Speech Agency Of Baltimore
01.2022 - 01.2025
Health Information Manager
Pool of Bethesda Inc.
05.2019 - 05.2022
Customer Service Representative
Sterling Inc.
10.2017 - 04.2019
Bachelor of Science - Health Information Management
Coppin State University