Esther Evins
BULLHEAD CITY,AZ
Summary
Passionate customer service professional with an extensive performing, public speaking, and management background. Excellent interpersonal communication skills with equal focus on guest satisfaction and a community-oriented workplace. Collaborative, thoughtful employee that excels in leadership.
Overview
4
4
years of professional experience
Work History
Senior Server
Black Bart's Steakhouse And Musical Revue
01.2020 - Current
- Addressed and resolved customer complaints and issues to increase satisfaction and establish trust
- Bussed and reset tables to keep dining room and work areas clean
- Skillfully entertained and provided excellent service to customers
- Coordinated a timely performance schedule consisting of solo and group numbers
Linguistic Research Intern
Northern Arizona University
09.2021 - 03.2022
- Worked closely with PhD student researchers to record linguistic data
- Attended meetings and presentations to learn project details
- Completed research, compiled data, updated spreadsheets, and produced timely reports
- Analyzed audio recordings and developed working knowledge of PRAAT software
Education
Bachelor of Arts - Music
Northern Arizona University
Flagstaff, AZ06.2000
Skills
- Responsibility and Trustworthiness
- Customer Service
- Accommodation
- Organization
- Conflict Resolution
- Detail-Oriented
- Adaptability
- Communication
- Leadership
- Microsoft Office Suite
- Google Workspace
Languages
French
Limited Working
Timeline
Linguistic Research Intern
Northern Arizona University
09.2021 - 03.2022
Senior Server
Black Bart's Steakhouse And Musical Revue
01.2020 - Current
Bachelor of Arts - Music
Northern Arizona University
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