Hannah Hooper
2642 Lowrey Ave, Honolulu,HI
Summary
Dynamic, lead server with 6 year dedicated to genuine hospitality, known for exceptional menu expertise, with an elevated palate trained for wine pairing. Proven ability to enhance guest experiences through event coordination and meticulous attention to detail, ensuring satisfaction and fostering a welcoming atmosphere. Personable individual possessing strong work ethic and great flexibility. A trusted resource for dietary inquiries, consistently delivering outstanding service in upscale environments.
Overview
6
6
years of professional experience
Work History
Lead Server
Ranch House Restaurant
Tabernash, CO
07.2020 - 09.2024
- Coordinated multi-course menus for events in collaboration with clients, chefs, and Sommeliers.
- Facilitated daily pre-shift meetings to communicate specials and important updates.
- Fostered a warm, supportive culture among coworkers, emphasizing attention to detail.
Fine-Dining Server
Lake Yellowstone Hotel
Yellowstone National Park County (historical), WY
05.2019 - 05.2020
- Elevated dining experiences by offering expert food and wine insights.
- Utilized suggestive selling strategies to drive sales of premium items.
- Resolved customer complaints promptly and effectively, using problem-solving techniques.
Server
Scratch Kitchen And Meatery
Honolulu, HI
10.2024 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Circulated within assigned areas to assess and address customer needs, while prioritizing cleanliness.
Education
Associate of Science -
Johnson County Community College
Overland Park, KS01.2018
Skills
- Sales techniques
- Special event coordination
- Problem solving
- Trustworthiness and responsibility
- Fine dining experience
- Teamwork and collaboration
References
- Mark Shashido, General Manager, (808) 551-2460, markshishido@icloud.com
- Alika Kamanawa Logan, Assistant Manager, (808) 345-8063, Alogan@devilsthumbranch.com
Timeline
Server
Scratch Kitchen And Meatery
10.2024 - Current
Lead Server
Ranch House Restaurant
07.2020 - 09.2024
Fine-Dining Server
Lake Yellowstone Hotel
05.2019 - 05.2020
Associate of Science -
Johnson County Community College
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