Esther Eze
Richmond
Summary
Dynamic professional with a proven track record at Mcdonald's and Marvelous bakery, excelling in customer service and team collaboration. Recognized for creative problem-solving and effective communication, I consistently enhance team performance and customer's satisfaction. My leadership skills drive results, ensuring professionalism and courtesy in every interaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Team Member
McDonald's
06.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Marvelous Bakery
01.2022 - 06.2023
- Managed in-person and online orders and customer calls, ensuring prompt and accurate service.
- Organized and maintained office documents.
- Calculated the sales and collected payments, ensuring accuracy in all transactions.
- Assisted customers by addressing inquiries, providing recommendations and ensuring a positive experience.
Education
Associate of Science - Respiratory Therapy
Houston Community College
Houston, TX05-2027
High School Diploma -
Foster High School
Richmond, TX05-2025
Skills
- Customer service
- Team collaboration
- Creative Thinking
- Leader
- Communication
- Problem Solving
- Professionalism and courtesy
Certification
- Microsoft Office Specialist Word (552)
- Microsoft Office Specialist Word
Languages
English
Full Professional
Timeline
Cashier/Team Member
McDonald's
06.2024 - Current
Cashier
Marvelous Bakery
01.2022 - 06.2023
Associate of Science - Respiratory Therapy
Houston Community College
High School Diploma -
Foster High School
objective
Motivated college student seeking a work-study position to gain more professional experience while contributing strong organizational and communication skills to support campus operations.
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