Esther Garces
Bilingual (English/Spanish) Human Services professional with experience supporting children, families, and individuals with person-centered support, developmental services, family engagement, documentation, safety practices, and collaboration with multidisciplinary teams.
Knowledgeable in OPWDD principles, trauma-informed practices, mandated reporting requirements, child health and safety standards, and inclusive support strategies.
Currently pursuing a Bachelor of Science in Psychology with a strong foundation in child development, behavioral science, and human services. Dedicated to promoting independence, dignity, inclusion, and positive outcomes for individuals receiving support services.
Work History
Development Support Associate
3 Years 7 Months- Coordinated community-based programs supporting children, families, and vulnerable populations.
- Recruited, onboarded, trained, and supervised a network of over 1,000 volunteers across three Bronx sites.
- Provided guidance, education, and support to individuals from diverse backgrounds.
- Maintained records, attendance documentation, and program reports.
- Supported inclusive environments focused on dignity, respect, and community participation.
Community Outreach Manager
2 Years 4 Months- Provide family-centered support and resource navigation services for children, families, and community members.
- Assist individuals in accessing developmental, educational, healthcare, and social service resources.
- Support communication between families and service providers while maintaining confidentiality.
- Maintain accurate documentation and follow professional standards for client information.
- Collaborate with multidisciplinary professionals to support individualized needs.
- Provide culturally responsive support to diverse populations in English and Spanish.
- Collected and analyzed user feedback to identify experience gaps, refine engagement strategies, and improve satisfaction and team cohesion.
Education
Bachelor of Science - Psychology
Bachelor of Science in Psychology (In Progress)
Relevant Coursework so far:
- Child Development
- Developmental Psychology
- Behavioral Psychology
- Human Growth and Development
- Social Psychology
Skills
Accomplishments
- OPWDD Direct Support Professional (DSP) Core Training
- Abusive Head Trauma Prevention Training
- Sudden Infant Death Syndrome (SIDS) Awareness Training
- Foundations in Health and Safety e-Learning Training
- Family Engagement Training
Certification
- New York State Mandated Reporter Certification
- CPR Certification
- Trauma-Informed Care Certification
- HIPAA Privacy, Security & Compliance Certification
- Motivational Interviewing Certification