Esther Garcia
Rialto,CA
Summary
Dynamic and empathetic professional with a background in educational settings, specializing in fostering positive learning environments for children. Holds degrees in Anthropology and Education, Society, and Human Development from the University of California Riverside, complemented by several years of retail experience that honed strong interpersonal communication skills. Proven ability to devise engaging lesson plans, effectively resolve student conflicts, and implement effective classroom management strategies to enhance student engagement and success. Committed to promoting inclusive education and supporting the diverse needs of learners.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Site Program Manager
Think Together
Colton, CA
11.2021 - Current
- Assisted in managing daily operations and tasks. Supported team members in achieving project goals. Contributed to maintaining a positive work environment.
- Implemented behavior management techniques to enhance classroom discipline and student engagement.
- Oversaw the design and implementation of comprehensive lesson plans to foster student engagement. Coordinated with teaching staff to align curriculum objectives with educational standards. Enhanced instructional strategies to improve overall learning outcomes.
- Cultivated a positive learning environment through effective classroom management techniques.
- Utilized advanced computer applications, including Excel, Word, and PowerPoint, to enhance productivity.
- Organizational skills that included meeting deadlines, and creating attendance packets and meeting agendas
- Assisted in communication efforts with parents, families, staff, and students to foster a supportive environment. Facilitated information sharing to enhance community engagement. Supported collaboration among stakeholders to address concerns and promote student success.
- Applied patience and empathy in interactions to improve communication and understanding.
- Facilitated accountability by tracking and reinforcing expectations established for team performance.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
After School Program Leader
Think Together
Rialto, CA
11.2021 - 12.2021
- Fostered a positive learning atmosphere by promoting respect, curiosity, cooperation among students.
- Facilitated daily activities, promoting teamwork and social skills among participants.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
Key Holder/Cashier
The Cookie Plug
Riverside, CA
10.2020 - 09.2021
- Assisted in daily operations as keyholder. Supported team members in achieving store objectives. Maintained security protocols during shifts.
- Executed daily register balancing procedures to uphold operational efficiency and accuracy.
- Oversaw opening and closing procedures for multiple establishments.
- Managed leadership roles across multiple locations, ensuring seamless transitions and effective oversight.
- Utilized strong interpersonal skills to foster positive relationships and ensure a seamless customer experience.
- Created detailed Excel spreadsheets to organize and analyze data for informed decision-making.
- Assisted in stocking inventory across multiple locations. Supported team efforts to maintain product availability. Contributed to organization of stock for efficient access.
- Directed opening and closing teams to ensure seamless operations.
Waitress and Cashier
El Camaron Alegre
San Bernardino, CA
01.2019 - 10.2020
- Delivered exceptional customer service to enhance dining experience and foster repeat business.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Maintained cleanliness and organization of service areas, adhering to health and safety regulations.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier and Customer Service
Waterfall Water Store
Colton, CA
10.2017 - 12.2018
- Maintained accurate cash drawer, ensuring balanced daily reports.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Assisted in inventory management, tracking product availability and stock levels.
- Monitored store environment for cleanliness and safety compliance regularly.
Education
Bachelor of Arts - Anthropology
University of California-Riverside
Riverside, CA06.2022
Bachelor's degree - Education- Society and Human Development
University of California-Riverside
Riverside, CA06.2022
High school or equivalent - OTHER
Rialto High School
Rialto, CA06.2018
Skills
- Culinary service
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Decision-making
- MS office applications
- Policy and procedure improvements
- Program leadership
- Training and development
- Critical thinking
- Interpersonal skills
- Team management
- Flexible and adaptable
- Attention to detail
- Stakeholder communications
- Customer service
- Relationship building
- Public speaking
- Good judgment
- Scheduling and planning
- Budgeting and resource management
- Quality assurance
- Performance monitoring
- Budget preparation
- Employee scheduling
Certification
Manager's Food Handler Card (2018-2022)
Languages
Spanish - Fluent
Interests
- Avid Reader
- Cooking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Baking
- Crafting and DIY Projects
- Dancing
- Documenting and sharing travel experiences
Timeline
Site Program Manager
Think Together
11.2021 - Current
After School Program Leader
Think Together
11.2021 - 12.2021
Key Holder/Cashier
The Cookie Plug
10.2020 - 09.2021
Waitress and Cashier
El Camaron Alegre
01.2019 - 10.2020
Cashier and Customer Service
Waterfall Water Store
10.2017 - 12.2018
High school or equivalent - OTHER
Rialto High School
Bachelor of Arts - Anthropology
University of California-Riverside
Bachelor's degree - Education- Society and Human Development
University of California-Riverside