ESTHER GARCIA LOPEZ
San Antonio,TX
Summary
Detail-oriented professional with strong cash handling and customer service skills. Experienced in training staff and efficiently resolving issues to enhance customer satisfaction. Dedicated Cashier Floor Supervisor with expertise in cash management and customer service. Committed to maintaining operational standards and promoting team performance to achieve sales goals. Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Overview
3
3
years of professional experience
Work History
Cashier Floor Supervisor
Restaurant
San Antonio
01.2026 - Current
- Managed cash register operations during peak dining hours.
- Trained new cashiers on customer service standards to enhance overall guest experience.
- Ensured accurate cash handling and transaction processing daily.
- Coordinated with kitchen staff to improve order fulfillment speed and accuracy.
- Maintained cleanliness and organization of the cashier area.
- Resolved customer complaints to maintain high satisfaction and loyalty.
- Monitored inventory levels for front-of-house supplies regularly.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Secretary's Assistant
TAP TRANSPORT LLC
San Antonio
06.2025 - 12.2025
- Assisted in preparing and organizing company documents and reports.
- Maintained office supplies inventory and placed orders to ensure availability.
- Supported communication between departments through email and phone correspondence.
- Coordinated travel arrangements for staff attending client meetings or events.
- truck reports
- Payments and collections
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Drove customer feedback to deliver information to management for corrective action.
Secretary's Assistant
MILES FREIGHT LLC
San Antonio
05.2023 - 04.2025
- Managed scheduling and appointment coordination for executive staff.
- Assisted in preparing and organizing company documents and reports.
- trucks reports
- schedules for the trucks
- Truck Maintenance
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
High School Diploma -
Cbtis 34
Piedras Negras Skills
- Cash handling
- Customer service
- Inventory management
- Team supervision
- Order fulfillment
- Cash register operations
- Product placement
- Document organization
- Problem solving
- Effective communication
- Attention to detail
- Cash handling expertise
- Sales promotion
- Cash handling and management
- Issue resolution
- Punctual and reliable
- Store opening and closing procedures
- Store promotions
- Quality assurance
- Customer complaint resolution
Languages
English
Elementary
Affiliations
- gym work out
- read books
Timeline
Cashier Floor Supervisor
Restaurant
01.2026 - Current
Secretary's Assistant
TAP TRANSPORT LLC
06.2025 - 12.2025
Secretary's Assistant
MILES FREIGHT LLC
05.2023 - 04.2025
High School Diploma -
Cbtis 34