Dynamic and results-driven professional with extensive experience at Locust Grove Smokehouse, excelling in customer service and cash handling. Proven ability to enhance operational efficiency through effective team collaboration and workplace safety awareness. Committed to fostering positive relationships and resolving customer issues, ensuring a seamless shopping experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier Floor Supervisor
Locust Grove Smokehouse
Argyle , NY
09.2020 - 12.2025
Implemented policies and procedures related to safety, security, merchandising displays.
Performed other tasks as assigned by management.
Performed daily opening and closing duties such as balancing registers, verifying bank deposits, reconciling petty cash funds.
Coordinated with store managers on scheduling changes or special events.
Assisted customers with returns or exchanges when needed.
Connected with customers to provide assistance and collect feedback to optimize operations.
Built and maintained working relationships with peers and upper management.
Processed payments promptly for customers to exceed productivity standards.
Resolved customer problems by investigating issues, answering questions and building rapport.
Activities Aide
Washington Center For Rehabilitation And Healthcare
Argyle, NY
06.2021 - 08.2024
Maintained a clean, safe environment for all participants during activities.
Created individualized activity plans tailored to meet the needs of each resident's physical abilities and interests.
Organized and facilitated group games, outings, and other recreational activities.
Monitored resident behavior during activities to ensure safety protocols were followed.
Assisted with the planning and implementation of daily activities for residents in long-term care facility.
Developed monthly activity calendars for residents.
Provided one-on-one support to residents who needed extra assistance participating in activities.
Participated in regular meetings with other staff members to discuss progress of programs and services offered by the facility.
Kept activities spaces organized, clean and tidy.
Maintained adequate supplies to meet activities needs.
Helped residents participate in activities with basic and advanced mobility support.
Intern
Washington County Department of Probation
Fort Edward, NY
12.2023 - 05.2024
Maintained positive working relationship with fellow staff and management.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Shadowed the Probation Officers and observed their work and the different demographics of the probationers that they each work with.
Education
High School Diploma -
Vermont State University
Castleton, VT
Skills
Activity planning
Customer service
Workplace safety awareness
Cash handling expertise
POS system
Cash handling
Team collaboration
Store opening and closing procedures
Punctual and reliable
Team leadership
Cash register operation
Verbal and written communication
Customer complaint resolution
Multi-tasking
Communication skills
Multitasking and prioritizing
Teamwork
Certification
New York State Security Guard Certified
References
References available upon request.
Timeline
Intern
Washington County Department of Probation
12.2023 - 05.2024
Activities Aide
Washington Center For Rehabilitation And Healthcare