Esther Hayos
Boca Raton,FL
Summary
Detail-oriented pre- vet student and vet nurse with experience providing support to animals and is successful at managing multiple priorities with a positive attitude. Has dedication to excellent animal care and client service. Willingness to take on added responsibilities to meet team goals. Highly organized and works well in team environments.
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
West Delray Veterinary
01.2023 - Current
- Reduced stress for patients with fear-free techniques during exams and procedures, creating positive experiences.
- Promoted preventive care services by educating clients on importance of routine check-ups, vaccinations, and dental cleanings.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Contributed to clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Improved client relations through effective communication and education on pet health needs.
Veterinary Technician
Semoran & 408 Pet Doc Hospital
09.2021 - 11.2022
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Conducted diagnostic tests such as blood work, x-rays, and fecal examinations to aid in accurate diagnosis and treatment planning.
- Administered medications and vaccinations to animals under supervision of veterinarian, ensuring proper dosage and administration techniques.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Observed neuters, spays, dental cleanings, and aided in cesarean sectional births.
Kennel Technician
Pet Medical Center of Boca Raton
05.2021 - 08.2021
- Aided in preparing animals for surgery and monitored surgeries and post-surgery recovery for animals.
- Prepared and examined fecal samples and prepared bloodwork.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
Vet Technician
Animal Kingdom Veterinary Center
06.2020 - 08.2020
- Started off as shadow/volunteer and got hired for summer as veterinary technician
- Learned how to restrain animals, prepare vaccines, and prepare room for standard operations like dental cleanings and neuters/ spays.
- Improved patient care by providing compassionate assistance during exams, surgeries, and medical procedures.
- Supported veterinarian with diagnostic tests to facilitate timely detection of health issues in patients.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Sales Associate
Aeropostale
06.2017 - 11.2018
- Worked register and set up clothing items during morning shifts and put away and cleaned up during closing shifts.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on sales floor.
- Boosted store sales by effectively cross-selling and upselling products to customers.
Education
Master of Science - Comparative Biomedical Sciences
University of Georgia
Athens, GA12.2024
Bachelor of Science - Pre-Vet Track
University of Central Florida
Orlando, FL12.2022
High School Diploma -
Spanish River Community High School
Boca Raton, FL05.2019
Skills
- Animal handling
- Bilingual (Spanish and English)
- Experience in customer service and client communication
- Euthanasia Assistance
- Cleaning and Sanitizing
- Medical Record-Keeping
Personal Information
- Title: Biology B.S. Graduate
- Date of Birth: 01/03/01
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Veterinary Assistant
West Delray Veterinary
01.2023 - Current
Veterinary Technician
Semoran & 408 Pet Doc Hospital
09.2021 - 11.2022
Kennel Technician
Pet Medical Center of Boca Raton
05.2021 - 08.2021
Vet Technician
Animal Kingdom Veterinary Center
06.2020 - 08.2020
Sales Associate
Aeropostale
06.2017 - 11.2018
Master of Science - Comparative Biomedical Sciences
University of Georgia
Bachelor of Science - Pre-Vet Track
University of Central Florida
High School Diploma -
Spanish River Community High School
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