Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Ireland

Chehalis,WA

Overview

14
14
years of professional experience
1
1
Certification

Work History

Aesthetician

Ireland Lash & Wax Co. (The Garage Hair Salon)
07.2016 - Current
  • Consulted customers and answered questions about desired treatments.
  • Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
  • Boosted repeat client appointments and sales by offering reliable, quality service.
  • Delivered gentle hair removal using wax methods.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Answered phone calls, returned clients calls and scheduled appointments.
  • Continued learning through completion of several certification courses.
  • Maintained organized records of patient forms and waivers.

Prior Authorization Specialist

Pacific Cataract And Laser Institute
12.2022 - 04.2023
  • Input all patient data regarding claims and prior authorizations into system accurately.
  • Analyzed medical records and other documents to determine approval of requests for authorization.
  • Provided prior authorization support for physicians, healthcare providers and patients in accordance with payer guidelines.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Reached out to insurance carriers to obtain prior authorization for testing and procedures.

Pharmacy Assistant

Cascade Specialty Pharmacy
08.2015 - 09.2016
  • Received incoming supplies and stocked in correct locations.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.
  • Supported operations with filing, copying and faxing.
  • Verified order information against computer database.

Pharmacy Assistant

Olympic Pharmacy & Healthcare Services
02.2010 - 07.2015
  • Maintained pharmacy counter and related areas in clean, neat and organized fashion.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
  • Helped pharmacy staff prepare medications and fill orders.
  • Opened incoming supplies and stocked in correct locations.
  • Performed filing, copying, faxing and other clerical tasks.
  • Prepared medication labels with item name and quantity.
  • Reviewed order information against computer database.
  • Trained new pharmacy staff in procedures and customer service standards.

Education

IT Studies

Coursera
Online College

Aesthetics

Evergreen Beauty And Barber College - Bellevue
Bellevue, WA
05.2016

Skills

  • Patient Data Management Systems
  • Electronic Health Records Systems
  • Diagnostic Codes
  • Problem Resolution
  • Health Insurance Plan Knowledge
  • Authorizations
  • Insurance Information Oversight
  • Insurance Procedures
  • Marketing and Promotions
  • Spa Treatment Services Expertise

Certification

  • IT Security-Defense against the digital dark arts (Coursera/Google)
  • Technical support fundamentals (Coursera/Google)
  • JB Lashes (Classic lash certified)
  • Lash Tribe (Russian Volume certified)
  • Lash Tribe (Mega Volume certified)
  • Lash Tavern (Classic lash certified/Ambassador for a year)
  • Boldyreva Lash Studio (Perfect Eyeliner Effect Lash certified)
  • Lash Scout (Classic/Russian volume certified)
  • Centre of Excellence (Hopi Ear Candling certified)

Timeline

Prior Authorization Specialist

Pacific Cataract And Laser Institute
12.2022 - 04.2023

Aesthetician

Ireland Lash & Wax Co. (The Garage Hair Salon)
07.2016 - Current

Pharmacy Assistant

Cascade Specialty Pharmacy
08.2015 - 09.2016

Pharmacy Assistant

Olympic Pharmacy & Healthcare Services
02.2010 - 07.2015

IT Studies

Coursera

Aesthetics

Evergreen Beauty And Barber College - Bellevue

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Esther Ireland