Esther Kim
Anaheim,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Currently an accomplished Import Manager with a proven track record at Sunjin Shipping USA, Inc., excelling in logistics management and fostering exceptional team collaboration. Demonstrated expertise in customs regulations compliance and shipping coordination, alongside enhancing customer satisfaction through innovative import handling procedures. Renowned for exceptional problem-solving abilities and effective communication.
Overview
50
50
years of professional experience
Work History
Import Manager
Sunjin Shipping USA, Inc.
10.2012 - Current
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated and negotiated contracts to facilitate freight movements.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Cashier
Rexall Drugstore
03.1975 - 09.1980
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Established, supervised and continuously improved import process flows in conformance with rules, procedures, and company policy.
- Created and transmitted accurate documentation to governmental agencies for import activities.
- Coordinated and negotiated contracts to facilitate freight movements.
- Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
- Updated and maintained manuals and adhered to governmental regulations that affected product import.
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Education
High School Diploma - GED
Santa Rosa High School
Santa Rosa, CA06.1974
Skills
- Import documentation
- Shipping coordination
- Logistics management
- Cost analysis
- Freight forwarding
- Rate negotiations
- Customs regulations
- Inbound cargo logistics
- Import and export operations
- Incoterms awareness
- Ocean freight
- Effective communication
- Duty rates
- Customs regulations compliance
- Shipment categorization
- Accurate data entry
- Purchase order management
- Documentation review
- International shipments
- Shipping documentation
- Tracking shipments
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Cash drawer balancing
- Guest inquiries
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Import Manager
Sunjin Shipping USA, Inc.
10.2012 - Current
Cashier
Rexall Drugstore
03.1975 - 09.1980
High School Diploma - GED
Santa Rosa High School
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