Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esther Mancera

Hanover Park,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Responsible Intake with excellent communication skills demonstrated by 14 years of

experience in healthcare,

Overview

15
15
years of professional experience

Work History

Intake Case Manager

Community Home Health Care
Bloomingdale, IL
09.2017 - Current
  • Assisted with coordinating home health services for patients and their families.
  • Developed individualized plans of care based on assessment findings and physician orders.
  • Collaborated with other healthcare professionals in providing comprehensive home health care services to patients.
  • Responded promptly to any changes in a patient's condition or symptoms that may require additional interventions or referrals for further evaluation and treatment.
  • Maintained accurate documentation according to agency policies and procedures while adhering to HIPAA regulations.
  • Ensured compliance with state regulations related to home health care practices.
  • Offered guidance on community resources available to help meet the needs of the patient and family.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Intake Case Manager

Provide A Care, LLC.
Elk Grove Village, IL
06.2009 - 07.2016
  • Collaborated with other providers to coordinate comprehensive services for clients.
  • Developed positive working relationships with families and caregivers to support long-term success of clients.
  • Ensured compliance with state regulations related to intake assessment processes.
  • Responded promptly to inquiries from referral sources regarding status of intakes or other issues.
  • Created systems for tracking the flow of new referrals through the organization's intake process.
  • Conducted initial screenings over the phone or in person with potential clients.

Education

Data Entry

Elgin Community College
Elgin, IL
01-2000

High School Diploma -

Streamwood High School
Streamwood, IL
01-1995

Skills

  • Document Preparation
  • Filing systems
  • Skilled in Axxess Software
  • Record Management
  • File Maintenance
  • Decision-Making
  • Spanish Fluency
  • Team Collaboration
  • Staffing management ability

Languages

Spanish
Professional

Timeline

Intake Case Manager

Community Home Health Care
09.2017 - Current

Intake Case Manager

Provide A Care, LLC.
06.2009 - 07.2016

Data Entry

Elgin Community College

High School Diploma -

Streamwood High School
Esther Mancera