Associate
Pandora Jewelry
11.2022 - 02.2023
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Worked varied hours to meet seasonal and business needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided product price information to customers.
