Summary
Overview
Work History
Education
Skills
Timeline
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Esther Olurin

Calumet City

Summary

Experienced billing professional skilled in efficiently managing and prioritizing high-volume workloads. Utilizing over 2 years of industry expertise, consistently ensuring accuracy and streamlining operations. Recognized as a reliable production team member, thriving in physically-demanding, fast-paced environments. Working quickly and minimizing errors to consistently meet targets and deliver high-quality finished products for customers in the Food, Retail, and Computer industry.

Overview

5
5
years of professional experience

Work History

Dollar Tree Associate

Mia Alvarado
02.2025 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Contributed to team success by completing jobs quickly and accurately.

Line Worker Chipotle

Terryelle Lang
03.2024 - Current
  • Kept workspaces, tools and equipment clean, minimizing risks of production errors.
  • Retrieved food supplies, equipment and utensils to aid team members.
  • Operated POS system to accept payments from customers and keep track of sales.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with selection.
  • Greeted customers with warm smile and friendly voice to promote welcoming environment.
  • Used slow periods to stock supplies and prepare ingredients.
  • Protected customers from cross-contamination and infection risks with regular sanitizing.

Billing Specialist AATOM Medical Transportation

Titilayo Osatuyi
08.2022 - Current
  • Mitigated system errors with proactive verification of billing information.
  • Met weekly billing and collections quotas by diligently pursuing payments.
  • Created departmental procedures and best practices to support billing consistency.
  • Communicated with insurance companies to verify coverage and obtain authorizations for services.
  • Maintained accurate client information in billing system.
  • Prepared monthly financial reports related to billing activities.
  • Reviewed invoices and billing documents for accuracy.
  • Resolved billing problems using successful communication with involved parties.

Front of House Employee Panda Express

Elena Teran
05.2021 - 04.2022
  • Took accurate food and drink orders from customers in timely manner.
  • Communicated with peers to navigate duties and responsibilities.
  • Greeted customers with warm smile and friendly voice to promote welcoming environment.
  • Adhered to proper food handling guidelines, maintaining high standards of sanitation at all times.
  • Achieved training new front-of-house team members in company policies and procedures.
  • Operated cash register and processed payments accurately for guest transactions.
  • Responded professionally to customer complaints, offering solutions in line with company policies.

Golf Caddy Beverly Country Club

Mike
04.2020 - 05.2021
  • Raked bunkers and repaired divots after shots were taken.
  • Uphold knowledge of course rules, etiquette, and local regulations to advise players accordingly.
  • Carried golf bags for players during rounds.
  • Maintained hospitable demeanor to provide members and guests with premiere experience.
  • Maintained professional and courteous demeanor with players, staff, and spectators.
  • Treated grounds, club and employees with respect, offering additional assistance.
  • Helped players locate errant shots in difficult terrain or hazards.

Education

Nursing

Governors State University
Park Forest, IL
05-2028

High School Diploma -

Thornton Fractional North Highschool
Calumet City, IL
05-2023

Skills

  • Statement processing
  • Business operations support
  • Customer Service
  • Safety Education
  • Product Testing
  • Time Management
  • Hospitality and accommodation
  • Problem Solving
  • Computer skills
  • Attention to detail
  • Leadership qualities
  • Product knowledge

Timeline

Dollar Tree Associate

Mia Alvarado
02.2025 - Current

Line Worker Chipotle

Terryelle Lang
03.2024 - Current

Billing Specialist AATOM Medical Transportation

Titilayo Osatuyi
08.2022 - Current

Front of House Employee Panda Express

Elena Teran
05.2021 - 04.2022

Golf Caddy Beverly Country Club

Mike
04.2020 - 05.2021

Nursing

Governors State University

High School Diploma -

Thornton Fractional North Highschool

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Esther Olurin