Stephanie Sua Ortiz
Union,NJ
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Dollar Tree Associate
Dollar tree
Union
10.2024 - Current
- Trained new associates on store operations, policies, and procedures.
- Developed and maintained relationships with clients and vendors.
- Ticketed, arranged and displayed merchandise to promote sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Lacoste Associate
Lacoste
Elizabeth, New Jersey
01.2022 - 09.2024
- Prepared merchandise for purchase or rental.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Handled returns and exchanges according to company policies.
- Performed cash register functions accurately and efficiently.
- Developed and maintained relationships with clients and vendors.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Juice Bar Nutrition Associate
Juice bar nutrition
Kearny, New Jersey
02.2020 - 12.2021
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained safe food handling practices to prevent germ spread.
- Filled and served various beverages for customers.
- Rotated inventory to reduce waste and optimize freshness.
- Assembled and served meals according to specific guest requirements.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Education
High School Diploma -
Hudson County Community College
Jersey City, NJ08-2026
Skills
- Data entry
- Problem-solving abilities
- Adaptability and flexibility
- Transaction processing
- Customer service
- Verbal and written communication
- Technology
- Bilingual
Education and Training
true,Jersey City, NJ
Timeline
Dollar Tree Associate
Dollar tree
10.2024 - Current
Lacoste Associate
Lacoste
01.2022 - 09.2024
Juice Bar Nutrition Associate
Juice bar nutrition
02.2020 - 12.2021
High School Diploma -
Hudson County Community College